Experience

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  Call Experts

  • Agent Operator

    • Sep 2010 - Jan 2014

    I helped our clients by taking good and complete messages from their customers and handling them according to the protocols set up by the client.

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  Alternative Staffing, Inc.

  • Consultant

    • Sep 2000 - Dec 2008

    I worked a number of full-time positions, mostly at the Medical University of South Carolina. There was a wide range of duties, including data-entry, office assistance, double-entry bookkeeping, scheduling classes for students, reporting, proofreading, and lots of spreadsheet work. I also did programming, debugging, database management, systems network management and installations. I even worked the Charleston Docks as a stevedore, recording details about cargo as it was loaded and unloaded.

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  BI-LO

  • Charleston, South Carolina Area

  • Customer Service Representative / Cashier

    • Nov 1995 - May 2008
    • Charleston, South Carolina Area

    My responsibilities included helping customers pay for their purchases and bagging up their order. I also stocked the Customer Service desk, took care of customers who wanted to send or receive monies Through Western Union. I also helped Bi-Lo personnel and customers, answering their questions, finding items or prices, helping to count-out tills and deal with balky equipment as needed. I did a stint in the Deli as well.

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  Medical University of South Carolina

  • Hollings Cancer Center

  • Systems Manager, Physicians' Research Network (PRN)

    • Dec 1995 - Sep 2000
    • Hollings Cancer Center

    I worked on the PRN for Dr. Lawrence B. Afrin, in the Department of Hematology and Oncology. Mainly, I set up cancer treatment protocols on a secured website for MUSC physicians to use to access up-to-date information to use to help their patients. I updated and corrected the protocols as necessary, and ran the system backups. I also helped with off-site installations and managed access to the PRN by customer doctors.

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  SC Dept. of Health & Environmental Control

  • 4050 Bridgeview Drive, N. Charleston SC 29405

  • IT Consultant

    • Nov 1994 - Nov 1995
    • 4050 Bridgeview Drive, N. Charleston SC 29405

    I worked for Bill Thomas and Karen Hunter, setting up and maintaining databases using Visual Basic 5.0. These systems dealt with vehicle management for the department, and the EBT system (now known as SNAP).

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  Arthur D. Little, Inc.

  • 5300 International Blvd., N. Charleston SC 29418

  • Consultant

    • May 1989 - May 1994
    • 5300 International Blvd., N. Charleston SC 29418

    ADL was the managing company for the SCRA Consortium during this time. We were working on developing a "just-in-time" manufacturing system for the military. I was one of the IT team, and helped with the Software Lifecycle Management, the preparation of contracts and monthly reports to the military and the other members of the consortium. I helped ADL employees with hardware and software problems, security access to the system, and installation and maintenance of computer systems.

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  US Army Corps of Engineers

  • 4600 Goer Drive, N. Charleston SC 29406

  • Keypunch Operator and Data Entry Clerk

    • Jun 1986 - Mar 1989
    • 4600 Goer Drive, N. Charleston SC 29406

    Not only did I enter the dredging data into the system via the keypunch cards, but I helped install computers systems for the employees and helped maintain the big mainframe, the plotters and the printers. Bill Worden and Bruce Seltzer were my supervisors.

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  Chas Co. Dept of Parks & Recreation

  • 861 Riverland Dr., Charleston SC 29412

  • Teacher

    • Sep 1983 - Nov 1985
    • 861 Riverland Dr., Charleston SC 29412

    I taught in the community college at night. My classes were: Intro to Computers; Spreadsheets; Word Processing; and Intro to Databases. The student I was the most proud of was one who was terrified of even touching a computer, in case she blew it up. I had her successfully writing programs in 2 weeks! I had to prepare the course schedule, course content, lesson plans, and tests.