Bio
Experience
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Miele Australia
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Brisbane City, Queensland, Australia
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Miele Consultant
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Sep 2015 - Present
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Brisbane City, Queensland, Australia
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Casual Volunteer worker
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Brisbane, Australia
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Volunteer, Ronald McDonald Family Room, Lady Cilento Children's Hospital
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Sep 2014 - Present
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Brisbane, Australia
Casual Volunteer work for Ronald McDonald House Family Room at the Lady Cilento Children's Hospital, Brisbane
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Brisbane
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Brisbane, Australia
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Consultant
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2012 - Present
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Brisbane, Australia
Providing settlement and career advice in the migrant sector Providing volunteer assistance in the aged care sectorVolunteer work for Ronald McDonald House Charities
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Ronald McDonald House Charities, Brisbane
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Herston, Brisbane Queensland
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Administration and Data Officer
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Aug 2014 - Nov 2014
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Herston, Brisbane Queensland
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Australian Electoral Commission
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Nowra, NSW
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Assistant Polling Officer
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Aug 2013 - Sep 2013
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Nowra, NSW
Duties: Multi-tasked duties administration, electoral roll registration, meet and greet, vote scrutineer, vote counting and assisted set-up and break down of electoral booth and resources.Skills: Required competence in Privacy Principles, Anti-discrimination, communication skills in negotiation, conflict resolution, cross cultural awareness; Code of Ethics, maturity and tolerance and a sense of humour.Comment: All in all a positive experience and a very interesting snapshot of the Australian voter!
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Department of Education, Training and Employment (Queensland)
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Brisbane, Australia
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Team Leader
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2006 - 2012
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Brisbane, Australia
Achievements* Established successful migrants career facilitation pathways programs - Migrant Engineers Work Experience program and Graduate Certificate for overseas qualified health workers* Managed a front line service delivery team which maintained 92% customer satisfaction rate * Founding member of Engineers Australia Overseas Qualified Engineers Network * Recognised for exceptional customer service delivery and team leadership skills* Successfully consulted and negotiated with industry, tertiary and vocational training providers * Representation on and contributed to policy and program reviews and development at national and state levels in relation to training, skills assessment and recognition, migration and employment; * Successfully organised, facilitated and presented at state and national forums and seminars
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Qld Department of Employment Economic Development and Innovation
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Brisbane, Australia
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Principal Project Officer
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2009 - 2010
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Brisbane, Australia
Achievements• Developed and facilitated successful statewide Settlement Seminars for skilled and business migrants in Queensland• Delivered successful client service providing information, referral and support to migrants settling and establishing businesses in Queensland • Implemented Customer Service Feedback surveys and quality business improvements• Contributed to team communication, policy development and quality improvements
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Qld and NSW Education Departments
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Brisbane, Australia
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Teacher (Secondary School, International Education and Adult Migrant English)
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1989 - 2004
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Brisbane, Australia
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Education
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University of Western Sydney
Graduate Certificate in Management, Business Administration and Management, General -
Fresno Pacific University
Bachelor of Arts (B.A.), Secondary Education and Teaching -
Wollongong Institute of Education
Diploma of Education, Health and Physical Education/Fitness
Suggested Services
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Industry Focus. “Manufacturing”
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References
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