Bio
Experience
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Travel Consultant
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Feb 2011 - Present
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Contract and Compliance Administrator
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Feb 2009 - Feb 2011
Maintain contracts and insurance compliance of a large subcontractor group Database update and maintenance: Corrigo, Sharepoint, internal billing department Work with internal and external customers to assure that our client's needs are met. High paced, fast growing department in the company Assist clients in prompt financial and vendor issues Vet vendors for major clients that will provide excellent, affordable service Expedient resolution to client needs Assist in projects and client proposals
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Production Team Manager
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Jan 2003 - Jan 2011
Manage a group of volunteers in producing seminarsManage a core team of managersManage projects of disparate teamsResponsible for managing 167 people during the seminarMotivate volunteers, ensure that the participants get satisfactory resultsAbility to multi task and creative problem solving
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Sr. Travel Consultant
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Jan 2000 - Jan 2009
Serviced Unicco nationwide as an in house travel consultant and meeting plannerDomestic and international travel planningVisa and passport assistance if neededNegotiated contracts with airlines, hotels and car vendorsExtensive meeting planning for groups of 5-200Finding and securing proper facility, airlineGround transportationFood and beverage, hotel reservationsEntertainment activities to include golf, dinners, boating trips, horse back riding. Worked closely with the travel manager to update on budgets and the ability to save the company money in different areas.Weekly airline reporting
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VIP Travel Consultant
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Jan 1997 - Jan 2000
Handled the senior level VIP's from various accounts to include, but not limited to Brandeis University, Boston College, Cognex, Law Firms and High Tech Companies Group Travel, sports team travel, international and domestic Resolve issues for clients with hotel and airline debit memos Quality control all documents for accurate business reporting Set up negotiated contracts with airlines, hotels and car vendors
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Manager
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Jan 1987 - Jan 1997
Handled the day to day operations of a $15 Million plus in house travel office Maintain and motivate a 15 person office Staffing, training Domestic and extensive international travel Passport and Visa assistance Negotiate and secure airline, hotel and car vendors Exceptional customer services Airline Account reporting Customized client report Budgeting Work closely and maintain a relationship with client to assure satisfaction Organize and schedule off site meetings to include- Meeting planning for 20-800 attendees Airline and hotel negotiation Airline bookings and coordination of all attendees Food and Beverage, Audio Visual needs, Ground transportation On site assistance
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Education
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Travel School of American
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Watertown High School
Suggested Services
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Industry Focus. “Leisure, Travel and Tourism”
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