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Barbara Metcalf is a seasoned executive administrative professional with extensive experience in customer service, team management, and event planning. She has worked in various roles, including Executive Administrative Assistant, Customer Service Representative, and Office Manager, and has a strong background in Microsoft Office and public speaking. Barbara has also honed her skills in training, leadership, and strategic planning. With over 20 years of experience, Barbara has developed a unique blend of administrative, customer service, and leadership skills, making her an asset to any organization.

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Executive Administrative Assistant
      • Oct 2015 - Present

      Manages all administrative office functions at the Decatur Economic Development Corporation including preparation of annual budgets, monitoring and reporting expenditures to Executive Director, preparation of all Board agenda's, minutes, and documents for posting and distribution; participates in staff meetings and prepares minutes of meetings; assists with planning, organizing and implementation of economic development activities; fields and responds to inquiries from citizens, prospects and real estate professionals; processes invoices and bills; creates and maintains files; greets visitors; answers and directs calls and assists in any other capacity needed by Executive Director and Management.

    • Executive Administrative Assistant
      • Oct 2015 - Present

    • Distributor
      • May 2014 - Oct 2015

      Independent Distributor for It Works Global responsible for sales, customers service and interacting with other It Works Sponsors and Distributors.

  • City of Longview
    • Longview, Texas
    • Customer Service Representative
      • Oct 2008 - Sep 2010
      • Longview, Texas

      Answer, screen, and direct incoming calls; Disseminate information to callers and respond to routine inquiries regarding departmental operations, programs, and services; prepare and maintain, and update daily patient schedules and patient files and information in the SOAP Ware Software System; Customer service to patients; Compose correspondence, reports, and other documentation as needed; copy, scan, email or fax various types of documentation; other routine and specialized duties relative to area of assignment as required; maintain and clean offices.

  • Child, Inc.
    • Dover, Delaware
    • Office Manager
      • Aug 2005 - Feb 2007
      • Dover, Delaware

      Managed administrative operations of the Dover office which included Kent and Sussex Counties; Register clients for Parenting and Divorce/Separation classes (included collecting fees); disseminate information to clients regarding parenting class schedules; advertise class schedules in local newspapers, radio and TV stations; maintain client information and class schedules; sort and process incoming mail; compose necessary correspondence; communication liaison for clients in Southern Delaware and main office in Wilmington, Delaware; disseminate information to teachers; prepare teacher packets including class lists and attendance sheets and any other materials needed; other duties requested by the Wilmington Office.

    • Administrative Assistant
      • Jan 1995 - Jan 2003
      • Coleman, Texas

      Assist Executive and Assistant Executive Director in administration of fourteen programs, including Head Start, Family Planning, Transportation, Community Services, various Food, Energy, and Home Programs operating in 8 counties; distribute and compose correspondence and reports; travel arrangements; attend personnel, board, staff, and community meetings; document and transcribe minutes of board, staff and community meetings; procurement and new projects, programs, and funds; public relations, grant writing and research; familiar with federal, state, and private contracts, grants and their guidelines and specifications; maintain calendar appointments for Executive Director, Assistant Executive Director, Program Directors, all staff and community representatives; extreme confidentiality in this position required; previous to promotion to Administrative Assistant held the position of Office Manager--assisted with Payroll in Peachtree System and with Personnel Records.

    • Secretary (Part-time)
      • Jan 1994 - Jan 1995
      • Coleman, Texas

      Answering phones, filing, updating and maintaining arrest logs, researching depositions, assisting with compilation of monthly reports, any other duties assigned by Coleman County Sheriff or Assistant Deputy

  • Double M Food Mart
    • Coleman, Texas
    • Co Owner
      • Mar 1990 - Jan 1995
      • Coleman, Texas

      worked in a family owned grocery business and participated in all aspects of the operation.

    • Reservoir Engineering Secretary
      • May 1979 - Jul 1980
      • Fort Worth, Texas

      Data Entry, Research on production of potential prospect oil and gas wells, plotted production curves, general secretarial and administrative duties

  • Texas Highway Department
    • Fort Worth, Texas
    • Clerk I (summer position)
      • May 1978 - Aug 1978
      • Fort Worth, Texas

      General clerical duties

  • A. Brandt Company
    • Fort Worth, Texas
    • General Clerk (summer position)
      • May 1977 - Aug 1977
      • Fort Worth, Texas

      General clerical duties, data entry

Education

  • 1977 - 1979
    Tarrant County College
    Associate of Science (A.S.), Legal Assistant/Paralegal
  • 1974 - 1977
    Burleson High School
    Associate of Arts and Sciences - AAS, Legal Studies, General

Suggested Services

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Industry Focus. “Human Resources”

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