Experience

• 

  Acclaim Handling Ltd

  • Human Resources Administrator

    • Nov 2019 - Present

• 

  Gluck Health Ltd

  • HR Administrator

    • May 2019 - Oct 2019

• 

  NHS

  • Thurrock

  • HR Officer

    • May 2018 - May 2019
    • Thurrock

    Seeing the recruitment process through from start to finish.Systems being used ESR, Trac and NHS jobs

• 

  Martindale Pharma

  • Romford, United Kingdom

  • HR Advisor

    • Sep 2017 - Feb 2018
    • Romford, United Kingdom

    • Provide support to managers in terms of interpreting and implementing HR policies and procedures occupational health.• Helped reduce sickness levels by monitoring and recording absence levels, including long term absence, instigating home visits and occupational health reports.• Pro-actively work with managers to identify potential employee issues including investigations, planning, assigning and directing of work across all 3 sites.• Dealt with all ER related matters, disciplinaries, flexible working requests, grievances, etc.• Daily use of SAGE HR system to ensure all employee detail is captured, accurate and up to date.

• 

  Tapestry Care UK Ltd

  • Hornchurch

  • Human Resources Manager

    • Oct 2010 - Sep 2017
    • Hornchurch

    • Worked with an external HR consultant to take Tapestry through a job evaluation process, writing new job descriptions, organising job evaluation panels and implementing job bands.• Introduced a new supervision framework to improve and increase staff development.• Established a Staff Representation Group to enable staff to communicate to Senior Management and the Board of Trustees.• Advised and worked with managers across all five sites in relation to ER matters, grievance, disciplinary and absence management.• Recorded, monitored and managed all absence across the organisation and reported figures to Chief Executive on a monthly basis.• Worked with the Chief Executive and Senior Management to restructure the Organisation and handle all the redundancy processes that followed.• Collated timesheets and updated Excel spreadsheets to forward to external payroll provider. Was first point of contact for all staff payroll and pension queries.• Handled all the recruitment for staff and volunteers from initial advertisement to employment of individual including the Disclosure Baring Service checks.• Captured and recorded all staff and volunteer information on the Staff Database, Excel spreadsheets and the new Care Rostering System.• Implemented and managed the ISO 9001:2008 quality mark for Tapestry.• Liaised with external HR consultant to ensure all Policies up to date with the current legislation.

• 

  Santander Bank, N.A.

  • Wickford

  • Branch Manager

    • Feb 2009 - Aug 2009
    • Wickford

    • Managed a team of staff dealing with all aspects of HR including ER issues.• Promoted the delivery of excellent customer service throughout the branch and obtained excellent mystery shop results.• Monitored and actioned the Risk Controls for the branch ensuring the results were fed back to the staff.• Responsible for all the general daily aspects of running a bank branch.

• 

  HBOS

  • Hornchurch and Brentwood

  • Branch Manager

    • Jul 1993 - Sep 2008
    • Hornchurch and Brentwood

    • Managed a team of staff dealing with all aspects of HR including ER issues.• Dealt with all complaints from initial contact through to resolution.• Ensured all FSA compliance guidelines followed by all staff.• Delivery of excellent customer service throughout the office.• Responsible for the general daily aspects of running a bank branch, including cash management and daily balancing of the office.• Organised all the training for the staff.• Achieved star branch and won a weekend trip to Istanbul