Experience

• 

  ENOVIX Corporation

  • Fremont, California, United States

  • Principle Training Specialist

    • Jan 2023 - Dec 2023
    • Fremont, California, United States

    Manage, maintain, and continually improve Enovix’s company-wide Training system, Manage and maintain Enovix’s Training Matrix, including employee changes (add, remove, or job change), Determine and manage training/ curriculum needs for newly hired employees or those experiencing a job change, including coordination with hiring manager, Manage training assignment requests to designated employees, Assign and stagger training assignments accordingly which includes departmental, product, and system training, Work with document owners to discuss changes and updates to procedures and work instructions to ensure training requirements are correctly identified, As part of change management process, verify correct personnel have been trained for newly created or updated documentation and work with change owner to close any gaps, Manage projects for the assessment and review of department specific training, product related training, or recurring training, Manage the assignment of vendor training and corresponding updates, Create tracking tools and reports to follow-up on training assignments, and completion status, to ensure training content is distributed and completed in a timely manner, Analyze and investigate trends in Enovix’s Quality System KPI’s to drive continuous improvements by identifying additional or refresher training requirements, and close any training gaps identified, Manage organization of Training records including safe filing and storage, Provide support in external regulatory and customer audits as the Training representative, Perform other duties and responsibilities as assigned to support the Enovix QMS

• 

  Tesla

  • San Jose, California, United States

  • Technical Training Coordinator

    • Jun 2021 - Jan 2023
    • San Jose, California, United States

    Created processes and plans for refocusing the Technical Training Group and providing trainings and curriculums for Vehicle and Maintenance areas. Created new training layouts, training programs, curriculums, New Hire multi-days onboarding before hitting their assignments on the floor. Create/process/track all rosters, student attendance (with added details), and reports. Project management on multiple projects at the same time. Resolve IT and Login issues at new hire initial start and eliminating 94% of new hire delays in trainings. LMS representative for our team with the LMS development team. Requesting major changes and working with the teams to ensure all details are met. Assist in testing releases before they go live. Acquired upgraded printer to accommodate the volume of print materials required and taught all users on the basic functions they will need to use it.

• 

  Cameo Global - Onsite at Cisco

  • Cisco site, San Jose, CA

  • Training Project Manager

    • Nov 2014 - Jun 2019
    • Cisco site, San Jose, CA

    Manage training programs for Cisco PLM Agile system and affiliated systems for Engineering. Work with internal customers to facilitate meetings with Biz SMEs/GPO’s on content & configuration for new/updates to existing training modules and their associated COLT tests and creating their curriculums. Updating existing training, as required per PCR. Interface with L&D team to request and deploy content. Responsible for training project archives (cdocs) including maintaining latest copies of all training (Modules & COLTs) to Cdocs. Work with Media Lead to post Cisco PLM training to UPK Sandbox and Production server. Review up to and over 7,000 users to reassign appropriate users into the new roles. Work with Early Adopter Logistics for support & user tracking. Manage enrollments, mandatory role training tracking and manager escalations to completions. Hands On Workshop: Mapping, logistics, event panelist, scheduler. Monitoring existing training expiration dates and verifying with SMEs and/or GPO’s. Provide learning communications to Comms group. Maintain Product Operations Central training Content on Jive site. Work with Comms team to create Early Adopter Comms, Certificates and Badges. Create Training Announcements; Save the Date, Workshop Instances, escalations, Survival Kit, email blasts. Maintain FAQ, acronym and resource documents on WebEx Social (Jive). L& D system Requests for registrations & COLT links for all modules and module changes and validations. Work with L&D team to remove/add modules to Training Curricula for identified job roles. Expert on training modules. Create, update, maintain all role Curricula for Product Operations - Cisco PLM. WebEx setup, expert panels, polls, videos, recordings reports, conversions to VOD online Recorded trainings with testing.

• 

  general physics corporation onsite at Cisco

  • San Jose, ca

  • Training Specialist (Learning Development Services Group):

    • Jun 2010 - Nov 2014
    • San Jose, ca

    Manage training program schedule of classes and Cisco management events, including facilities allocation, materials and catering orders, and pre- and post-work, Lead communication with internal customers such as global program managers, executive staff and learners, create online global WebEx sessions, TelePresence and training webinars, report on quality of program deliveries on an ongoing basis,lLocate off-site training locations meeting strict instructional requirements, interface with internal learning administrators with enrollments, rosters, and scheduling, Internal process auditing and innovation of best practices, track daily activities, professionally interact with instructors being their 'go-to' person for onsite training needs, coordinate the creation of online learning and curriculum paths, review course assessment policies, oversee the data integrity of training offerings in EMS (educational management software) with precise accuracy

• 

  Lam Research

  • Technical Training Coordinator

    • Oct 2007 - Jan 2009

    Technical Training Coordinator:: coordinated all classes with management. Maintained the Training Partner database. Scheduled all customer and internal training. All billing, credit counts, all certificates, qualifications, month end tracking and reporting, class material rev listings, all online class tracking, student records – both updating and creating, class closing and recording, class details reporting, class publications / notifications, outside vendor coordination, SAP invoicing, shipping, billing, class room setups, teacher support, class displays, tracking teacher evaluations, materials, food, badges, calendars, supplies, all inter faces with IT; facilities; outside orders; HR employee changes, shipping, all moves. Adhoc projects,

• 

  Golden Realty and Investments

  • Real Estate Agent and Loan Consultant

    • Jan 2006 - Dec 2008

    As a hobby I got a real estate license. In my spare time I sold several small business and did several refinances for family and friends.

• 

  Kelly Services

  • Recruiter (Trammell Crow), Executive Admin(Intel)

    • Sep 2006 - Oct 2007

    temp assignments - Recruiter: Cisco Systems, Inc. coordinate with hiring managers on staffing needs as well as make recommendations regarding candidates. Performed sourcing, screening and interviewing of applicants for all levels of positions. Counter offers and travel / relocation work, follow ups, paperwork compliance and back ground checks. new employee setups- laptops, Id’s, phones, office ordering. Executive Admin: Two contracts: July to Sept. - Supported VP’s of Capital Investments and several managers. Sept to October – Executive Admin to Director of Legal Patents: All calendars, travel plans, hotels, cars, driving directions, meetings, conference setups, presentations. Work extensively with outside firms. expense reports, cell phones, Blackberries, laptops, on-site guests. Extensive support and interaction with Intel VP staff.

• 

  eBay

  • HR Account Rep

    • Nov 2005 - Aug 2006

    responsible for entering new employee (U.S and International) user profiles in the SAP HR production systems. Perform changes to employee profiles following strict adherence to Corporate Business process and Legal guidelines. Run scheduled and Adhoc reports through SAP. assisted Administration of Tuition Reimbursements, including logging - tracking, approvals, payments.

• 

  Intel Corporation

  • HR account admin

    • Apr 2004 - Nov 2005

    Kelly Services temp positions.HR Act Admin- creating and maintaining Permissions, Roles, logical access controls, approval processes, and user profiles in the PeopleSoft HR production and non-production systems. improvement of security administration processes with strong adherence to Intel Corporate Business process excellence and Legal guidelines. Delivered consultative support to business partners and HR customers. made decisions regarding appropriate security access for Restricted Secret Data and other highly confidential HR data. part of projects for upgrades and fixes

• 

  Crystal Clean , Inc.

  • Quality control Manager

    • Mar 2002 - Jan 2004

    responsible for all aspects of customer interface: Daily visits to customer sites, all customer issues, and the interface between the owner, production mgr., office mgr., and the customers. This was a small company and I was also responsible for bringing their office online. Programmed/supported all software, developed online apps/forms to streamline all previous hand written procedures. Responsible for planning, writing, training for safety programs/classes.

• 

  Intel Corporation

  • Sr Admin to Support Specialist

    • Jan 1984 - Mar 2001

    1984 – 2001 Intel Marketing Specialist: responsible for 3rd party vendor interaction, multiple layers of Intel software product programs, First point of contact for 3rd party press releases including writing, legal, and final cuts, coordination of Quarterly Product Updates, 3rd party software vendors and internal sales representatives for supported software platforms.1998 – 2000 Intel Programmer/Analyst Web Design, Web design and Maintenance for internal Year 2000 teams, Complete control of content and design, multiple applications and tools. Front Page.1984 – 2000 Intel System Support Specialist, internal Application support- testing, hotline, office LAN , data/application modifications, troubleshooting, Coordination of support/training of organizations, Communication of internal application products, Help Center: IBM Mainframe Help desk, Troubleshoot MF connectivity and usage issues, Coordinate with technicians, vendors as needed to resolve complex issues.