Bio
Experience
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Manager of Client Operations/Communication
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Oct 2008 - Apr 2014
•Manage the day to day operations and communications for online based loyalty program for dental practice clients•Implement all set-up processes to expedite program launch for each office•Reviewed and proposed updates to the system to improve the program during initial design •Introduce and ...
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Marketing Director
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Jun 2006 - Sep 2008
• Managed and produced the strategy, design, implementation, follow through and results of entire marketing budget of over $500,000 for 5 dental practices and a spa.• Developed and implemented grand opening marketing plan for new "scratch" dental office and spa, which after only 2 years...
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Business Office Manager
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Nov 2004 - Mar 2006
• Managed all patient billing operations of orthodontic office, lowered outstanding collectibles• Filing and follow through on all insurance claims for the practice • Created and monitored tracking systems for Invisalign, OrthoClear and OrthoCad treatments• Negotiated telephone service to a month...
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Regular Substitute Teacher K-12
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Apr 2001 - Apr 2004
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Buyer-Planner Junior Status & Denim/ Asst. Buyer Toddlers
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Aug 1995 - Apr 2001
• Managed and executed the planning, purchasing, analyzing and operating of six departments for 27 store chain• Increased annual sales volume from $7.5 million to $12 million • Produced gross margin profitability of 38.56% vs. previous 35.87%• Negotiated $1.75 million in vendor support, a 45% inc...
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Buyer, Marketing Director
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Jun 1986 - Dec 1994
• Managed and bought several departments for chain of 22 children’s stores • Increased sales of accessories from 15% of total business to over 20%• Created, designed, implemented and analyzed the advertising and marketing program for stores to over 200,000 members• Part of en...
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Girls 4-14 Product Manager/ Regional Planner-Boys/ Mdse. Allocator Boys 8-14
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Aug 1982 - May 1986
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Regional Director of Stores NY,NJ,PA/ Store Manager/ Store Asst. Manager
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Jun 1977 - Aug 1982
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Education
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1971 - 1975University of Massachusetts, Amherst
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