Bio
Experience
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United States
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Government Administration
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700 & Above Employee
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Lead Clerk
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1977 - Present
Supervise a workforce of 1-6 employees all through the year. Maintain the accountability of the unit. Verifying all data entry entered by employees. Answer emails from taxpayers and employees. Research refunds requested by taxpayers to assure they follow procedures and statutes. Answer telephone inquiries from taxpayers and employees.
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Lead Clerk-Assessment Department
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1977 - 2012
Supervise 1-6 employees all through the year. Make decisions according to statues concerning taxpayer issues. Verfying all data entry done by employees. Compose charts to track work done. Research refunds requested by taxpayers. Answer emails from taxpayers and employees.
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Temp position
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Jun 1976 - Aug 1976
Filing clerk of Social Security claims
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Education
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1983 - 1985Rockhurst University
Paralegal Certificate -
1972 - 1977University of Central Missouri
Bachelor's degree, Early Childhood Education and Teaching
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Industry Focus. “Government Administration”
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References
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