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Bio

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Balasundaram Goud Burra is a seasoned HR professional with extensive experience in human resources, talent management, and team administration. He has worked in various industries, including retail and customer service, and has a strong background in managing day-to-day operations, employee relations, and HR systems.

Experience

  • Eureka Operations Pty Ltd.
    • Melbourne, Australia
    • Customer Service Representative/Assistant Manager
      • Mar 2017 - Present
      • Melbourne, Australia

       Developing, organizing and implementing weekly schedules and reviews, action plans, monthly promotions, processes and procedures for staff, resulting in high-performance in better working conditions. Managing daily, weekly and monthly inventory and ordering of products, resulting in 99% produc...

  • BP
    • Melbourne, Australia
    • Customer Service Representative
      • Jan 2016 - Mar 2017
      • Melbourne, Australia

      o Familiar with latest Customer Service Registers.o Experience in serving Drive Thru customers.o Updating and serving the customers with new promotions.o Handling the transactions in a quicker way.o Making sure all the areas in the store are clean and tidy.o Customer service, restocking and order...

  • Y-AXIS AUSTRALIA
    • Hyderabad Area, India
    • Customer Service Representative
      • May 2014 - Nov 2015
      • Hyderabad Area, India

      o Perform the Lead and contacting Prospect client and offering various Services or Products.o Introduction regarding various services to the client and consultation based on individual client’s needs.o Understand the expectation and capabilities of each customer and provide consultation for his r...

  • Randstad India
    • Hyderabad, Telangana, India
    • Executive Associate
      • Jan 2011 - May 2014
      • Hyderabad, Telangana, India

      o Experience in handling modern HR systems with skills in maintaining harmonious relations among management & employees as well as ensuring prompt resolution of employee’s grievances.o Maintaining the master database of all the employees.o Maintains human resources records by recording new hi...

Education

  • 2002 - 2006
    Jawaharlal Nehru Technological University

Suggested Services

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Industry Focus. “Retail”

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