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Bio

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Balasubramanian Muthu is a seasoned logistics professional with 28+ years of experience in managing various roles across Lufthansa Cargo, Kuwait Airways, Janata Travels Ltd., Trident Shipping Agencies Pvt Ltd, and Penta Freight. He holds a Bachelor of Arts degree from the University of Madras and has received various certifications from Lufthansa Cargo, including Station Emergency Response Planning, Safety Management System, Aviation Security, and Market Share Development. As a General Manager at Penta Freight, he is responsible for managing the company's operations, including station setup, staff recruitments, sales, and financial management. His extensive experience in logistics, sales, and operations has equipped him with the skills to deliver robust results and drive business growth.

Credentials

  • STATION EMERGENCY RESPONSE PLANNING
    Lufthansa Cargo
    Oct, 2019
    - Apr, 2026
  • SAFETY MANAGEMENT SYSTEM - ( SMS )
    Lufthansa Cargo
    Jul, 2019
    - Apr, 2026
  • AVIATION SECURITY
    Lufthansa Cargo
    Jun, 2017
    - Apr, 2026
  • WIN - SUCCESSFUL PREPARATION & IMPLEMENTATION OF NEGOTIATION
    Lufthansa Cargo
    Aug, 2011
    - Apr, 2026
  • LEADING - ( YOURSELF & TEAM )
    Lufthansa Cargo
    May, 2011
    - Apr, 2026
  • MARKET SHARE DEVELOPMENT - DOHA, QATAR
    Lufthansa Cargo
    May, 2010
    - Apr, 2026
  • CLIMATE CARE AWARD
    Lufthansa Cargo
    Feb, 2009
    - Apr, 2026
  • SERVICE AHEAD - OPTIMIZING CUSTOMER SERVICE
    Lufthansa Cargo
    Feb, 2008
    - Apr, 2026
  • MANAGER AS COACH
    Lufthansa Cargo
    Oct, 2007
    - Apr, 2026
  • CARGO LOGISTICS MANAGER
    Lufthansa Cargo
    Aug, 2007
    - Apr, 2026
  • PRESENTATION - GROUP ORIENTED PREPARATIONS, STRUCTURING, METHODS OF VISUALIZATION, BEHAVIOUR & LANGUAGE
    Lufthansa Cargo
    May, 2007
    - Apr, 2026
  • BAHRAIN STATION SETUP & US EMBASSY BUSINESS
    Lufthansa Cargo
    Mar, 2006
    - Apr, 2026
  • CARE - 3 (PERSONAL POWER, MAKING USE OF PERSONAL STRENGTH, OVERCOMING STRESS, COMMITMENT & ACTION PLAN )
    Lufthansa Cargo
    Sep, 2005
    - Apr, 2026
  • CARE COM -2 (DIFFICULT TALKS WITH STAFFS, GETTING TO WIN-WIN, TALKING TO/WITH GROUPS )
    Lufthansa Cargo
    May, 2005
    - Apr, 2026
  • CARE TOOLS -1 ( SITUATIONAL LEADERSHIP, EMPLOYEE DISCUSSION, FEEDBACK & GOALS )
    Lufthansa Cargo
    Jan, 2005
    - Apr, 2026
  • BEST STATION AWARD - CHENNAI, INDIA
    Lufthansa Cargo GSA
    Apr, 1997
    - Apr, 2026

Experience

  • Penta Freight
    • Chennai, Tamil Nadu, India
    • General Manager
      • Jul 2022 - Present
      • Chennai, Tamil Nadu, India

    • Germany
    • Airlines and Aviation
    • 700 & Above Employee
    • Warehouse Manager
      • Mar 2013 - May 2021

      Designed and implemented the GHA invoice process,responsible for financial and non-financial KPI's, audit supportstation opening set safety-security guidelines as per the carrierand local requirements, training support, OAL handling, flightoperations, contracts, RFS to UAE and GCC airports

    • Country Manager
      • Jan 2009 - Feb 2013

      As a Country Manager in Qatar, I was responsible for the entiresales, handling, and operations. This included station setup,staff recruitments, expand market share, financial and non-financialKPI's, GHA contracts, SOP's, audit support, set safety-security guidelines as per carrier and local DCArequirements, training support, and freighter operations.

    • Manager Handling Services
      • Mar 2003 - Dec 2008

      Responsible for station set up, staff recruitments, sales, GHAcontracts, handling,US embassy Biz for time-matters, and safe on-time freighter operations LCAG and DHL.

    • Manager Operations
      • Apr 2002 - Feb 2003

      Responsible for safe freighter operations from SHJ, twice aweek SHJ-FRA-RUH-SHJ as onboard loadmaster.

    • Senior Logistics Manager
      • Jan 1998 - Mar 2002

      Implemented 100% screening and weight check process inline with IAAI, set acceptance and loading guidelines to minimize the missing cargo and damages, set training priorities, guide, evaluate, encourage team members to achieve the sales targets for max uplift per flight.

    • Manager Cargo - Handling and Operations
      • Nov 1996 - Dec 1997

      Responsible for necessary interfaces with IAAI, customs, and other relevant external authorities, participate in negotiations of contracts, agreements for cargo and aircraft handling (SGHA), ensure quality reporting on a local level between stations, GHA, sales and headquarter (Frankfurt).

    • Manager Operations- INTERGLOBE (GSA) - PIA, RB, RO, UA, 5Y
      • Jun 1993 - Oct 1996

      Executed working contracts between cargo and station for safety-security, quality, handling of cargo, and load planning for Atlas air freighters - B747.

  • Ex Lufthansa Cargo
    • United Arab Emirates
    • Logistics / Sales and Flight Operations
      • Jan 2013 - May 2021
      • United Arab Emirates

  • Kuwait Airways
    • Delhi, India
    • Cargo Officer/Operations Supervisor
      • May 1991 - May 1993
      • Delhi, India

      Responsible for sales, revenue report, AWB stock, traffic rights approval from DGCA for schedule, non-schedule, VIP, and freighter flights.

    • Cargo Assistant
      • Nov 1988 - Apr 1991
      • Delhi, India

    • Cargo Agent - Nedloyd & APL
      • Jan 1987 - Oct 1988
      • Delhi, India

Education

  • University of Madras
    Bachelor of Arts - BA, Bachelor Of Arts

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Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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