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Balamurugan Gp is a seasoned IT professional with 20+ years of experience in Project Management, Vendor Management, and Telecommunications. He has worked with top companies like IBM, Avaya, and JP Morgan Chase, delivering projects on Cisco Systems Products, Avaya Products, and Voice Over Ip. He holds a degree in Telecommunications Engineering from B. M. S. College of Engineering.

Experience

  • Unique Performance Techsoft Pvt Ltd
    • Bengaluru, Karnataka, India
    • Project Manager IT Security
      • Nov 2020 - Present
      • Bengaluru, Karnataka, India

    • Senior Delivery Consultant
      • Sep 2018 - Nov 2018
      • Coimbatore Area, India

      Delivery consultant for Deployment of CUCM and Avaya Nortel VOIP Projects as per the client requirements. Short term Project primary shadowing and Hyper Care co-ordination with transition team, Hand over to operation support by following ITIL standards for Voice Networking.

    • Network Architect-Project Transition
      • Mar 2017 - Jul 2017
      • Bengaluru Area, India

      Responsibility includes Project co-ordination with transition team, implementation of operation support by following ITIL standards for Networking Voice/Data Avaya/ Cisco infrastructure projects. Analyzing and understanding of projects for existing Voice/Data/IMS client network on Unified platform and VOIP networks and define the requirements for project migration associated across business support functional areas for NOC and Operation setup.

    • Network Architect
      • Dec 2014 - Sep 2016
      • Bangalore

      Responsibility includes Project design, implementation and support by following ITIL standards for Voice/Data projects mainly from the perspective of Setup and Maintenance of corporate Voice and LAN Data Center infrastructure for APAC Region.

    • Lead Information Telephony
      • Aug 2011 - Jul 2013
      • Bengaluru Area, India

      Responsibility includes Analyzing location's current Avaya voice network infrastructure and design, Work with the site Team members and identify the requirements for CISCO migrations

    • Lead – Information Technology
      • 2005 - 2008

      Built and Managed Avaya voice Call Center infrastructure from zero seats to 12500 Seats, and Load balancing of Avaya setup in US Dallas for optimum performance.Involved in Procurement management, Manage communications with various stakeholders and Vendors for New Voice infrastructure deployment. Designed from scratch to end by Initiating, planning and executing for contact center voice resource like ACD, Call Reporting servers, Dialers, and Voice loggers.

Education

  • 1991 - 1995
    B. M. S. College of Engineering
    BE-, Telecommunications Engineering
  • SDAHS

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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