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Azzahra Aulia profile image

Azzahra Aulia

Customer Support at OExpress.id - PT. Oexpress Logistik Indonesia
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Location
Bogor, West Java, Indonesia, ID
Languages
  • Indonesian Native or bilingual proficiency
  • English Limited working proficiency
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Bio

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Credentials

  • Korean Speaking Language Class
    Studec Academy
    Dec, 2021
    - Apr, 2026
  • SDGs Initiator Speaker in South Korea Y-SDGs Leaders Week and Speak Up & Demo Day
    StudEc International
    Dec, 2021
    - Apr, 2026
  • Winner SDGs Project Idea in South Korea Y-SDGs Leaders Week
    StudEc International
    Dec, 2021
    - Apr, 2026
  • The Fundancial of Digital Marketing
    Google
    Aug, 2021
    - Apr, 2026
  • Self Transformation Service for Consultative Selling
    PT. Bank BNI Syariah
    Dec, 2019
    - Apr, 2026
  • Grafornomi Graforlogi, Verdok, Deteksi Uang Palsu & Bank Notes
    PT. Bank BNI Syariah
    Apr, 2019
    - Apr, 2026
  • Grooming, Business Acumen, Service Exellence
    PT. Bank BNI Syariah
    Apr, 2019
    - Apr, 2026
  • Pelatihan Dasar Perbankan Syariah
    PT. Bank BNI Syariah
    Apr, 2019
    - Apr, 2026

Experience

  • OExpress.id - PT. Oexpress Logistik Indonesia
    • Bogor, West Java, Indonesia
    • Customer Support
      • Sep 2022 - Present
      • Bogor, West Java, Indonesia

  • Freelance
    • Bogor, West Java, Indonesia
    • Small Business Owner
      • Aug 2019 - Present
      • Bogor, West Java, Indonesia

      -Handling starting from branding, such as making logo design and packaging, designing products as much as possible-Managing shop social media with 3,800 and 700 followers-Create content approximately 3-5 per day for each social media starting from doing research on content, preparing product images and videos, doing the editing process, making captions related to content-Maintain interaction with followers or potential customers, reply to inbox messages of approximately 5-10 messages per day-Determining the target market and analyzing recent trend for the brand -Actively promoting through social media ads such as Facebook Ads, Tiktok Ads and endorsements-Doing the packing of goods-Regularly making reports of the shop

  • PT Bank Syariah Indonesia Tbk.
    • Bogor, West Java, Indonesia
    • Bank Teller
      • Apr 2021 - Jul 2022
      • Bogor, West Java, Indonesia

      -Serving, helping and also providing the right solutions to customers to get an efficient and effective customer satisfaction results.-Carefully processed 60+ customer and non-customer transactions every day carefully such as deposits, withdrawals, remittances, payments, check processing, and also a foreign exchange transactions-Managing branch office bank cash and managing ATM cash -Matching the cash accuracy and also the administration of transactions between the system and the actual transactions activities-Creating a report fordaily tellertransactionsadministration(suchas ledgersordaily transaction journals) to a supervisors-Comply with daily cash opening and closing procedures according to the rules that protects the bank employees and bank assets-Carry out sales of bank products to successfully achieve marketing targets to increase sales and also developing sales strategies-Carry out Service Roleplay, Sharing Season and Online Competition Tests every week that can increase an insight, knowledges, skills, motivation, commitment in carrying out tasks.

  • PT. Bank BNI Syariah
    • Jalan Raya Tajur, Bogor Selatan, West Java
    • Bank Teller
      • Apr 2019 - Apr 2021
      • Jalan Raya Tajur, Bogor Selatan, West Java

      -Serving, helping and also providing the right solutions to customers to get an efficient and effective customer satisfaction results.-Carefully processed 60+ customer and non-customer transactions every day carefully such as deposits, withdrawals, remittances, payments, check processing, and also a foreign exchange transactions-Managing branch office bank cash and managing ATM cash -Matching the cash accuracy and also the administration of transactions between the system and the actual transactions activities-Creating a report fordaily tellertransactionsadministration(suchas ledgersordaily transaction journals) to a supervisors-Comply with daily cash opening and closing procedures according to the rules that protects the bank employees and bank assets-Carry out sales of bank products to successfully achieve marketing targets to increase sales and also developing sales strategies-Carry out Service Roleplay, Sharing Season and Online Competition Tests every week that can increase an insight, knowledges, skills, motivation, commitment in carrying out tasks.

Education

  • 2020 -
    Universitas Binaniaga Indonesia
    Bachelor of Business Administration - BBA, Marketing/Marketing Management, General
  • SMA Negeri 8 Bogor
    SOCIAL SCIENCES

Suggested Services

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Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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