Bio
Experience
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apna
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Bengaluru, Karnataka, India
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Director
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May 2022 - Present
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Bengaluru, Karnataka, India
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Toppr
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Hyderabad Area, India
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Senior General Manager
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Aug 2018 - May 2022
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Hyderabad Area, India
• Manage a zone comprising of 6+ states with a team strength of 120+ members including academic consultants, team managers, business unit heads, offline marketing team, HR-Ops and customer outreach executives• Handle P&L responsibility for the zone and maintain healthy contribution margin while delivering the top-line target for the month• Create strategies for territory optimisation, lead generation, hiring and ensure their execution to ensure BUs MoM growth• Ensure generation of leads by doing activities at schools and creating more partnerships• Reduce attrition in team by working proactively with low performers and motivating the team• Streamlined hiring process by setting up clear expectations with vendors and doing regular meetings
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Branch Manager
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Nov 2017 - Aug 2018
Sales and Business DevelopmentManaged two distribution channels: Agency and ICICI Bank; currently handling ICICI Bank Retail ManagementManage frontline sales team of 25 members supported by 3 Sales Managers with focus on Business Development, Product Mix, Market Share, VNB (Value of New Business) and AUM (Assets Under Management)Drive the frontline sales force towards higher productivities, earning high variable incentive slabs and qualifying different levels of RnR by guiding them on personal level and ensuring effective Lead Management Prepare Sales Strategies to improve the Top-line growth with focus on VNB and AUMDetailed Performance Analysis of investment funds in various categories and carry out Competitive Analysis with companies in insurance sector as well as competitor products of insuranceConducted business presentations to Mutual Fund distributors, Charted Accountants, Tax Consultants etc.Channel Partner Relationship Drive Branches and CAFOS (activation and productivity) with a focus on SP certificationDesign regional sales contests for CAFOS to drive topline growthTake mindshare by engaging with them on a personal and professional level Client Relationship ManagementProvide USP by giving unforgettable pre-sales and post-sales experience to customer through digitization and building personal relationshipsOffer financial planning, investment advisory and portfolio management services to HNI clients to generate up-sell and cross-sell opportunitiesLiaison with the service horizontal to service customers and provide solutions to their queriesSales Training/RecruitmentRecruit managers, provide them training and give them a conducive environment for on-job learningConduct regular product and soft skill sessions for bank CAFOS and frontline salesforceDrive SP certification of CAFOS by conducting mock tests and ensure completion of end-to-end application process
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Branch Manager
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Apr 2017 - Oct 2017
Channel: ICICI RetailManaged ICICI Bank Retail to drive Protection and Savings related productsManaged the sales team of 8 members with focus on new business, persistency, controlling surrenders and business quality managementPrepared strategies to improve the quality of new business and topline growthDriving Branch and CAFOS (activation and productivity) with a focus on SP certification.
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Business Associate
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May 2016 - Mar 2017
Channel : AgencyManaged a team of 8 managers in Agency Distribution ChannelConducted business presentations to Mutual Fund distributors, Chartered Accountants and HNI segmentsManaged Advisors and provided training to them on various insurance productsChannel: ICICI RetailManaged Channel Partner (ICICI Retail Management) for driving investments related productsProvided financial planning, investment advisory and portfolio management services to HNI clientsDetailed analysis of funds in various categories and analysis of competitor's productsSelf-sourced life insurance from walk-in and managed clients
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India
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Higher Education
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400 - 500 Employee
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Member, Council of Student Affairs
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Feb 2015 - Mar 2016
- Acted as a SPOC for Student Community and College Management- Ensured transparent flow of information- Encouraged accountability among student bodies- Developed, reviewed and revised the appropriate policies and code of conduct for students- Accounting and Budgeting of all events conducted by various clubs and committees annually
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Student Representative (Elected), Academic Council
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Nov 2014 - Mar 2016
- Worked as interface to facilitate academic excellence, feedback mechanism and support PGP system- Designed the bidding process to be used for allocation of electives to PGP2 students- Started organizing workshops to reduce information asymmetry about courses - Introduced new electives to ensure that latest industry trends fit into academic curriculum
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PGDM Student
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Jun 2014 - Mar 2016
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UAE Exchange & Financial Services Ltd
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Cochin Area, India
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Summer Intern
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Apr 2015 - May 2015
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Cochin Area, India
Worked along with MD, CMO and CIO in designing business strategies for different business divisions and support centersStrategic Consulting, including business plan and sales strategy development for new business development centersPerformed Execution Gap analysis to identify communication gaps between head office and branches Proposed a method to evaluate promotional campaigns conducted by branches across IndiaDesigned training module for customer care team to increase up selling and cross selling of products
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Cognizant Technology Solutions
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Kolkata Area, India
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Programmer Analyst
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May 2012 - Jun 2014
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Kolkata Area, India
Key Responsibilities:Interacted with client on regular basis for clarifications, concerns and project updatesInvolved in analyzing Functional Requirements, preparing test strategies, test plans and converting them to Technical Requirements and mentored new hires through KT sessionAchievements:Developed automated test regression suites of various applications which reduced the cost for client by 40 percent in test execution phaseHonored with Appreciation award in testing applications in 2013
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Education
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2014 - 2016Indian Institute of Management, Udaipur
Master of Business Administration (M.B.A.), Marketing/Finance -
2008 - 2012Vellore Institute of Technology
B.TECH, ECE -
2006 - 2008DAVPS Dehradun
XII, Mathematics
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Industry Focus. “Technology, Information and Internet”
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