Bio
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Topline AI
Aynur Balata Kalkan is a seasoned operations professional with 14+ years of experience in customer-facing roles, including Customer Service Team Lead, Supervisor, and Senior Executive Assistant. She has worked in various industries, such as sports (Nike), entertainment (CGV Mars Entertainment Group), and telecommunications (Bircom Telekomünikasyon ve Bilişim Hizmetleri A.Ş.).
Experience
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Türkiye
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Financial Services
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1 - 100 Employee
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Customer Services E-Document Operations Manager
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Oct 2023 - Present
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Customer Service Process Leader
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Nov 2022 - Oct 2023
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Customer Service Team Lead
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Nov 2021 - Nov 2022
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Customer Service Specialist
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Dec 2019 - Oct 2021
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Öz-El Lastik Kaytan San. Tic. A.ş
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Istanbul, Turkey
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Senior Executive Assistant
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Apr 2019 - Jul 2019
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Istanbul, Turkey
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Supervisor
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Apr 2018 - Aug 2018
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Team Leader
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Nov 2017 - Mar 2018
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Supervisor
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Aug 2014 - Dec 2016
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Team Leader
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Nov 2011 - Aug 2014
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Consultant Sales
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Jul 2010 - Mar 2011
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Back Office Assistant
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Nov 2008 - Jan 2010
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Education
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2016 -Atatürk Üniversitesi
Devam, SOCIAL SCIENCES
Suggested Services
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Industry Focus. “Financial Services”
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