Experience

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  Ports, Customs & Free Zone Corporation

  • Dubai, United Arab Emirates

  • Senior Business Analyst

    • Aug 2023 - Nov 2023
    • Dubai, United Arab Emirates

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  Department of Economic Development, Government of Dubai

  • Dubai, United Arab Emirates

  • System Analyst Expert

    • Nov 2009 - Mar 2023
    • Dubai, United Arab Emirates

    - Study and analyze technical requirements for business solutions- Create and implement new concepts and new technical tools- Analyze business requests for internal/external business requirements/projects- Design technical solutions for new systems/applications and with external entities- Prepare RFP's for new systems/projects- Implementing MS Dynamic CRM for:• Shared services sector and several DED departments• SME• Dubai Export• Dubai Foreign Investment Office• Customer Happiness - Implementing BI solutions using MicroStrategy for:• Shared Services sector (Mobile version and Web version)• Dubai Business Map (Mobile and Web version)• Business Registration and License (Mobile and Web version)• Finance department (Web and Mobile version)• SME and Dubai Export • Mobile bi solution for top management and decision makers• Commercial Compliance & Consumer Protection Sector- Implementing new design and concept for the e-Services- Design the technical solution for Unified Commerce Registry between DED and Free Zones - Analyze and team leader for DED mobile app “Business in Dubai”- Suggest, create and implement the new concept “replacing reports with data” – develop a new tool to access the data and generate reports by end user “DED Analytics” - Analysis, design and team leader to develop and implement DED appointment management system- Analysis, design and team leader to develop and implement DED Dubai Virtual License system- Analysis, design and team leader to develop and implement IPP Gateway (Intellectual property protection) system- Analysis, design and team leader to develop and implement Dubai Consumer system, using machine learning tool (IBM Watson)- Consultant for several projects:• Smart path (HR department)• Smart attendance (HR department)• Internal audit digital transformation• Shared services sector Robotic process automation (RPA) – UiPath• Invest in Dubai platform – Dubai executive council / Smart Dubai Government

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  Dubai Maritime City Authority

  • Dubai, United Arab Emirates

  • IT system design manager

    • Apr 2008 - Nov 2009
    • Dubai, United Arab Emirates

    - Work as IT system design manager- Work as continuous technology improvement manger- Manage the department to develop the following applications• Survey system• Ship registry• ID cards• Attendance application• Admin services• Free zone license registration• Archiving systemDesigned Using Power-Designer and developed using Microsoft Visual Studio .NET 2007 connected to Oracle 9i database & Microsoft SQL Server.

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  Department of Economic Development, Government of Dubai

  • Dubai, United Arab Emirates

  • Senior System Analyst

    • May 2003 - Mar 2008
    • Dubai, United Arab Emirates

    - Lead a technical team to develop the following applications:• Intranet application• Extranet application• Integration service• SMS services• Inspectors mobile application• Attendance applicationDesigned Using Power-Designer and developed using Microsoft Visual Studio .NET 2003 connected to Oracle 9i database & Microsoft SQL Server.

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  Smart Dubai

  • Dubai, United Arab Emirates

  • System Analyst

    • Nov 2001 - May 2003
    • Dubai, United Arab Emirates

    - Worked as a project manager to build Flight Information Service.Using Oracle Designer and developed using JAVA programming language.- Worked as a team leader to implement integration services between Dubai government departments.Using iPlanet Integration Server, Oracle Data Base, and developed using J2EE and XML.- Worked as a system analyst sharing a team to build e-Job service (recruiting application) used by Dubai government departments and external users.Using Oracle Designer and developed using J2EE, the service connected to Oracle Data Base.- Worked as a system analyst sharing a team to build e-payment service (electronic payment gateway) to be used by Dubai government departments and external users.Using Oracle Designer and developed using J2EE, web service, the service connected to Oracle Data Base.- Worked as a development team leader sharing a team to implement e-Jawaz service (Single Sign On across multiple domains) to be used by Dubai government departments and external users.Using iPlanet LDAP Server and SiteMinder.

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  Department of Economic Development, Government of Dubai

  • Dubai, United Arab Emirates

  • System Analyst

    • Jun 1999 - Nov 2001
    • Dubai, United Arab Emirates

    - Worked as a System Analyst sharing with a team in the analysis phase & Testing of the customer service web application for the Department of Economic Development, which containing the following services:• License and Business Registration• Inspection and Offenses• Permissions and AdvertisementsUsing Oracle Designer and developed using Oracle JDeveloper connected to Oracle 8I database.- Worked as an Analyst / Programmer sharing with a team in the Development and implementation of a Government applications for the Department of Economic Development - Government of Dubai containing the following applications:• Data Banking• License and Business Registration• General Application (common system Libraries)• Finance Application• Inventory & Stock Control• News Papers ArchivingDesigned Using Power-Designer and developed using Power Builder V. 5 connected to Informix Online database (migrated to Oracle 8i). The operating system was Windows 95 and Unix.

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  Business systems house UAE

  • Dubai, United Arab Emirates

  • Software Developer

    • Nov 1995 - May 1999
    • Dubai, United Arab Emirates

    - Worked as a Quality Assurance Specialist Testing & Generating Technical Documentation & User Guide for Dubai Courts - Government of Dubai containing the following applications:• Finance Application• Cases Application• Personal Application• Cases Finance ApplicationThe environment was SQL* Forms 3.0 and ORACLE RDBMS.- Worked as a Quality Assurance Specialist Testing & Generating Technical Documentation & User Guide for His Highness Roller Court (H.H.R.C.) - Government of Dubai containing the following applications:• Finance Application• Social Assistants Application• Projects ApplicationThe environment was SQL* Forms 3.0 and ORACLE RDBMS.- Worked as an Application Programmer sharing with a team in the Development and implementation of a License and Business Registration application for the Department of Economic Development - Government of Dubai containing the following modules:• Business Transaction• License and Business Registration• Revenue• Cashier• Inspection and Offenses• Permissions and Advertisements• General Application (common system Libraries)Designed Using S-Designer V. 5.0 and developed using Power Builder V. 5 connected to Informix Online database. The operating system was Windows 95 and Unix.- Worked as an Analyst / Programmer sharing with a team in the Designing, Development, Testing, Implementation and Generating Documents for Military Training & Judiciary application for U.A.E. Army - General Head Quarters containing the following modules:• Mail Recording• Rules• Cases & Investigations• Training Contracts• Military Training• Military Education• Fitness & Exercises• Academic Study• Education Courses• Curriculum• Libraries Analyzed, Designed & Generating Using Designer 2000 and Developer 2000 connected to ORACLE 7.3 - 8 RDBMS. The operating system was Windows 95, Windows NT and Unix.

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  Chip Computer Cervices Co.

  • Riyadh, Saudi Arabia

  • Application Programmer

    • May 1992 - Sep 1995
    • Riyadh, Saudi Arabia

    Worked as Application Programmer sharing a team of programmers in the analysis, design and development of the following:- Analysis, design, developing & implementation of the following Systems for the Special Security Forces – Ministry of Interior:• Purchase System• Stock Control System• Payroll & Manpower System• Financial & Budget System• General ApplicationDeveloped using Clipper V. 5.02 on Personal Computer under Novell network.- Analysis, design, developing & implementation of the following Systems for King Abd_Al_Aziz City for Science & Technology:• Purchase System• Stock Control System• Document Archiving System• General Ledger ApplicationDeveloped using Clipper V. 5.02 on Personal Computer under Novell network.- Analysis, design, developing & implementation of the following Systems for Sondosia Trading Company & Fashion Corner Est.:• Stock Control Application• Slaes & Purchase ApplicationDeveloped using Clipper V. 5.02 on Personal Computer under Novell network.