Bio
Experience
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Vera Stone Co. / Elphistone Resort 272 rooms
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Red Sea Governorate, Marsa Alam , Egypt
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General Manager
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Jan 2017 - Mar 2018
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Red Sea Governorate, Marsa Alam , Egypt
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General Manager Rigena Hotels - Hurghada
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Hurghada - Red Sea = Egypt
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General Manager
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Oct 2015 - Dec 2016
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Hurghada - Red Sea = Egypt
Under-Renovation
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The Three Corners for Hotels & Resorts
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Hurghada - Red Sea
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Cluster General Manager
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Feb 2012 - Jun 2015
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Hurghada - Red Sea
Significant Accomplishments:- Promoted to Cluster General Manager since Jan 2014 ( Royal Star – Empire Hotel – Empire Beach & Empire Inn ) till June 2015.- Member of the Executive Committee of Sunny Beach Hotel .- Ranking of Trip Advisor No 6 against Hurghada Hotels ( Royal Star )- Ranking on...
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Balbaa Group - Laguna Vista - 5 star
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Sharm El Sheikh
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Hotel Manager
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Dec 2007 - Jan 2012
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Sharm El Sheikh
Significant Accomplishments: Achieving budget during the 3 years Crystal Golden Award Award of Excellency Thomas Cook Certified Green Globe Hotel Certified ISO 14001‐2004 3 times Sharm El Shiekh Squash Championship For 6 month General Manager of Kahramana Hotel – maximizing revenue & m...
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Swiss Inn
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Swiss Inn Nile - Cairo
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General Manager
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Jun 2007 - Dec 2007
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Swiss Inn Nile - Cairo
General Manager , Pre-opening budget , maintaining property for opening , hiring Department Heads , supervising hiring staff , handling in cooperation with department opening operation , handling with sales director all sales contracts , supervising & handling with FC all cost & sales as...
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Hotel Manager in charge
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May 2005 - Jun 2007
Significant Accomplishments: Implementing & activating the upgrading hotel plan from (660 room adding 60 rooms, upgrading kitchen to HACCP standers, renovating bars & restaurants, 11 outlets) Increasing 66 rooms to the hotel capacity S.O.E preparation for a new property in Sharm El Sheikh (250 Rooms) Organizing VIP event Models of the World 2005, Miss Belgium 2005, 2006 Maximizing hotel profitability & controlling cost Handling Tour Operator, Travel Agent & Guest Situations Centralized Pasty
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Hotel Manager
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Sep 2004 - Jun 2005
Significant Accomplishments: Implementing & activating the upgrading hotel plan from (660 room adding 60 rooms, upgrading kitchen to HACCP standers, renovating bars & restaurants, 11 outlets) Increasing 66 rooms to the hotel capacity S.O.E preparation for a new property in Sharm El Sheikh (250 Rooms) Organizing VIP event Models of the World 2005, Miss Belgium 2005, 2006 Maximizing hotel profitability & controlling cost Handling Tour Operator, Travel Agent & Guest Situations Centralized PastySeptember 2004 – June 2005 working as Hotel Manager (in charge) for Three Corners El Wekala Golf Resort ( Task Force ) – Taba, EgyptOpening Team Significant Accomplishments: Start up/Opening Team 215 Rooms – 6 Food & Beverage outlets Recruiting of management & staff S.O.E preparation & delivery, Budget, FF&E arrangement Hotel Concept, Set-up & Implementing Policy of T.T.CJune 2004 – September 2004 working as Resident Manager for Three Corners Rihana Resort Hotel – El Gouna, Egypt Duties & Significant Accomplishments: Handling Hotel operation (433 Rooms, 4 Restaurants, 3 Bars) Supervising the follow up of guest complains till total guest satisfaction Coordination of all department for smooth operation Replacing General Manager during her vacation Supervising of VIP Event Miss Belgium Beauty 2004
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GM
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1989 - 1990
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Education
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1983 - 1987College of Hotel Management & Tourism - Helwan University - Egypt
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