Experience

• 

  Al Tayyab Group

  • Lahore, Punjab, Pakistan

  • Supply Chain Operations Manager

    • Nov 2022 - Present
    • Lahore, Punjab, Pakistan

• 

  Deploy

  • Lahore, Punjab, Pakistan

  • Manager Sales and Distribution

    • Jan 2022 - Present
    • Lahore, Punjab, Pakistan

• 

  Airlink Communications

  • Lahore

  • Sales Analyst

    • Jul 2017 - Dec 2021
    • Lahore

• 

  Subh-e-Noor Communication

  • Pakistan

  • Manager Operations

    • Nov 2008 - Jun 2017
    • Pakistan

    Drive the allocation and reporting for over 100 Million in inventory, responsible for 10 sales operations coordinator supporting industrial vendors (Mobilink Jazz, Telenor, ZONG and PTCL EVO). Restructure department to streamline processes, reduce errors and build strong customer relationships. Responsible for improving on-time delivery, inventory reduction and verifying forecast accuracy. Prepare and present to management monthly detailed charts regarding progress on delivery performance, inventory reductions, credits, debits, returns and CSR errors. Perform annual performance reviews. Create and document customer service processes and procedures which enables implementation of key metrics. Support sales team to make improvements in retail channel to get maximum gain in sales targets. Participate in weekly (VIP) sales round up meetings reviewing inventory, forecasting, sales and future projections with sales leaders and business unit leaders. Maintain stock level and supply chain network nationwide. Make development and improvements in distribution’s internal ERP system in collaboration with developer team to get maximum control over internal system. Report directly to higher management for smooth operational functions. Develop and create strategic PJPs (Permanent Journey Plan) for BDO, with regards to physical coverage and unhindered sales and service. Interaction and coordination with the Sales & Distribution Team for area improvement and to provide the higher level of customer satisfaction by meeting the set K.P.I’s. Deal with all business operations and policies, SOP enforcement, Strategic Planning, Channel Expansion & development.