Bio
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Topline AI
Avraham Frand is a seasoned professional with experience in customer service, negotiation, leadership, and management. He has worked in fast-paced environments, developing resolutions that work for both clients and companies. Avraham holds a Bachelor of Science degree in Economics from Towson University and an Associate's degree in Economics from The Community College of Baltimore County.
Experience
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Fsa - Merrill
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Bank of America
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Baltimore, Maryland Area
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Fraud Analyst
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Dec 2016 - Aug 2017
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Baltimore, Maryland Area
Handled sophisticated communications systemsFirm comprehension of customer service practices and principlesDeveloped resolutions that work for both Bank and the client Worked in fast paced environment while upholding Bank’s policies
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Associate
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Aug 2014 - Feb 2015
Assist customers by taking orders, applying payments, and answering inquiriesMonitor an assigned core group of customers
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Education
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2012 - 2014Towson University
Bachelor of Science (BS), Economics -
2009 - 2011The Community College of Baltimore County
Associate's degree, Economics
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Management Consulting”
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