Experience

• 

  AMBRIS LLP

  • Placing Broker

    • Jul 2019 - Present

• 

  PROFICIA

  • United Kingdom
  • Insurance
  • 1 - 100 Employee

  • Operations Manager, member of the Executive Team and Shareholder

    • May 2018 - May 2019

    -Drive for results to deliver consistent performance in all contractual and non-contractual / service level responsibilities, such as Service Level Agreements and Key Performance Indicators. Ensuring consistent attainment of all agreed standards. -Motivate, manage, lead and develop the Operations and Business Support Managers.-Ensure key processes/activities across all areas of responsibility are monitored and subject to appropriate controls to ensure accurate and timely output.-Lead process improvement and re-engineering and work with Technical and Commercial Directors to implement these changes.-Direct the effective delivery of disaster recovery’s systems and business continuity planning solutions.-Update Internal policies (Data Protection / Compliance manual / Risk Management / Employee handbook) working closely with the Compliance Director.

  • Insurer Relations Senior Manager

    • Aug 2015 - Jun 2018

    -In charge of managing a panel of up to 15 insurer partners to ensure long term value.-Set up a central repository of all binder’s information and Insurer’s information to provide a speedy and efficient access to the Senior Leadership teams and Managers.-Successfully passed external audits with all Insurers.-Optimise our policy wordings (General Conditions and Policy Schedules) for compliance purposes and to be in line with general market practice.-Work with different departments (IT, Marketing, Account, sales, and underwriting teams) to implement new binders and or new covers.

• 

  PROFICIA

  • United Kingdom
  • Insurance
  • 1 - 100 Employee

  • Underwriting Manager- Construction

    • 2011 - 2015

    -Achieved average YoY growth of 10% in Gross Written Premium through right portfolio allocation, diligent follow up and requotes when necessary. -Grew the Dommages-Ouvrage, CNR, CAR and RC MO liability team from 15 to 30 employees.-Set up targets and annual appraisals for the whole team in order to maintain a high level of performance and productivity.-Ensure that all the internal processes and underwriting rules are fully applied. Successful introduction of Internal Audits.

  • Underwriter & Manager

    • 2008 - 2011

    -Successfully managed the timely delivery of quotations and underwriting files for key brokers and new prospects applying the current pricing conditions, respecting binding limits and underwriting guidelines, for the following cover: Dommages-Ouvrage, CNR, CAR, RC MO liability.-Managed, trained and coached a team of 15 employees.-Revamped and implemented new underwriting guidelines to streamline current processes and adhere to our Service Level Agreements with brokers for Dommages-Ouvrage, CNR, CAR, RC MO liability -Attended monthly Management Meetings to report on performance against SLA and any Compliance or Operational issues. -Disseminated a comprehensive Management Information Pack with Key Performance Indicators and performance against Service level Agreements

  • Underwriting Assistant

    • Sep 2006 - 2008

    -Senior Underwriter Support conducting quotes, careful study of files and control of requested document conformity to meet the requirements of the Insurers.-Daily contacts with brokers (B2B)

• 

  Carrefour

  • France

  • Manager

    • Jul 2003 - Apr 2005
    • France

• 

  Cooperl Arc Atlantique S.A.

  • France

  • Employee administratif

    • Sep 2000 - Sep 2002
    • France