Experience

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  Maryland State Department of Education

  • Child Care CQI Program Coordinator

    • Jul 2007 - Present

    Developed the continuous quality improvement (CQI) program for family child care providers and center directors and owners to improve administrative practices and better support education and care outcomes for children. This program provides training and mentoring in best practices using tools specifically developed to measure performance and provide guidance for improvement for child care businesses.The CQI program for center directors and owners is one year. It consists of an initial 2-day introductory training, an assessment to determine baseline performance in 24 administrative areas The assessment is used by the directors and owners to determine the areas they want to improve and develop improvement plans. A final assessment is done to allow directors and owners to see the improvement achieved and determine areas they would like to improvement in the future. Six additional days of training are also offered in the areas data analysis has shown to be challenging for most center programs. Directors and owners who complete all of the training and assessments may receive three college credits by examination.The CQI program for family child care providers is six month in duration. The program consists of an initial 3-hour introductory training, followed by an assessment to determine areas needing improvement. Providers use the assessment to identify areas they would like to improvement ans develop improvement plans. A final assessment is completed to show improvement and identify areas providers would like to improve in the future.

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  Maryland State Department of Education

  • Director, Office of Administrative Services, Child Care Administration

    • 2003 - 2006

    Responsibilities included fiscal operations, procurement, and environmental matters for CCA. Position supervised four staff and provided technical assistance and support the CCA management team to achieve the vision, mission, and goals of the administration.

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  Maryland State Department of Human Resources

  • Special Assistant to the Deputy Secretary of Operations

    • Jan 1998 - Apr 2003

    Provided project management for the development of strategies/processes for problem solving and implementing new projects; ensured committees, workgroups, etc. stayed on task and achieved objective; provided technical assistance to Budget & Management, Human resources, and the Child Support Administration. Major accomplishments included improving the Random Moment Sampling process for the social services administration which supports receipt of federal funds, developing process and tool for monitoring the lease account and real estate projects, and administrative support to implement legislation.

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  Maryland State Department of Human Resources

  • Deputy Director of Budget Management

    • 1994 - 1997

    Managed the day to day operation of the division for a $1.25 billion budget. Managed all phases of the budget process.Developed new budget methodology for managing the budgets of 24 local departments of social services. Created a unified budget for support services to foster and adoptive children.