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Audrey Riley-robinson is a seasoned instructional designer and human performance improvement consultant with 22+ years of experience in designing and implementing training programs for various industries, including government, finance, and healthcare. She has expertise in instructional design, leadership development, management consulting, and software documentation. Audrey has worked with top companies such as Leidos, JPMorgan Chase, and Navstar, and has developed training programs that have resulted in significant improvements in performance and revenue. She holds a Bachelor of General Studies degree in Information Science from the University of South Florida and is certified as a ScrumMaster.

Credentials

  • ScrumMaster
    SCRUMStudy
    Sep, 2013
    - May, 2026

Experience

    • Lead E-learning Consultant
      • Jul 2015 - Present

      Design Strategist for several sub-campaigns within the ODNI: National Counterintelligence and Security Center (NCSC) Know the Risk- Raise Your Shield Countering Foreign Intelligence Threats (CFIT) National Insider Threat Task ForceImplementing distinctive n...

    • Human Performance Strategist/ Trainer- Sr. Instructional Developer
      • Jan 2002 - Present

      Human Performance Improvement consultant for various clients across diverse industries ranging from banking to healthcare. Projects' duration ranged from 2 months to several years. Road Warrior -100% travel. Evaluations received (99.1%-99.9%).Clientele list include:Blackburn and Associates-De...

    • Sr. Technical ISD/Trainer
      • Feb 2014 - Aug 2015

      Developed several WBT courses, created a helpfile system, and a multi-media video for Border Control Officers OCONUS.Through the use of Agile practices, facilitated lessons learned meetings and conducted interviews to confirm performance needs, and translated those needs into concrete options for...

    • Associate- Sr.Cloud Instructional Developer
      • Apr 2012 - Jul 2012

      Partnered with NSA agency training leads in assessing value and risk, and providing assessments and scope for Big Data cloud solution training programs.Courseware developed:Securing Virtual Cloud Environments (Linux)Cloud - Simply put for ManagersThrough the use of HPI and agile practices, facili...

    • Learning Strategist/Sr.Cloud Instructional Developer
      • Mar 2011 - Oct 2011

      Assisted in the establishment of new training division “Center of Excellence for Cloud Computing Education."Partnered with NSA agency training leads in assessing value and risk, and providing assessments and scope for Big Data solutions training programs.Courseware developed (ILT):MapReduce ...

    • Learning Strategist/Sr. Instructional Developer
      • Oct 2009 - Apr 2010

      Established new department developmental efforts (Human Performance Department- HPD) within firm. Lead planning efforts to assess requirements and implement strategies and solutions to improve ITK’s HPI presence within the DoD (Naval) community.Partnered with agency leaders in assessing risk, pro...

    • Learning Strategist/Sr. Instructional Developer
      • Dec 2008 - Oct 2009

      Developed and implemented HPI processes from cradle to grave within the following weapons systems courseware(ILT/CBT) in use in Iraq (OIF) and Afghanistan (OEF) theaters; Crew Vehicle Receiver-Transmitter Jammer (CVRJ), Multiple Mobile Jammer 2.1(MMBJ-2.1), Quick Reaction Dismounted (QRD), CREW 3...

    • Assistant VP- Learning and Development
      • Jan 1994 - Oct 2001

      Designed CBT Six Sigma Retention Group program, which generated an increase in “Save” rates from 35% to 65% and an increase in revenue of approximately $60 million a year. Conducted needs/learner/and gap analysis. Designed leaders and participants guides, and job aides. Program designed based off...

Education

  • University of South Florida

Suggested Services

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Industry Focus. “Education Management”

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