Bio
Experience
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20Cube Logistics Malaysia
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Selangor, Malaysia
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Customer Service Executive (Australia)
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Jan 2022 - Present
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Selangor, Malaysia
-Tracking the shipping status, maintaining the good relationship with carrier, warehouse, trucks and other related department- Be responsible for the customer service, answering the customers ‘questions about booking via our system. -Problem shooting with quick speed and efficiency from the customer’s satisfaction;- Tracking the status of each shipment, communicating and coordinating with customers, oversea agents and suppliers- Inputting related issuing invoices- Implementing the tasks assigned by manager and report the result regularly, maintaining the good cooperation relationship with oversea agents and customers
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BDP International
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Selangor, Malaysia
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Logistic Coordinator
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Jan 2021 - Dec 2021
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Selangor, Malaysia
- Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction- Plan and track the shipment of final products according to customer requirements- Keep logs and records of warehouse stock, executed orders etc.- Prepare accurate reports for upper management
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Education
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2015 - 2019Universiti Putra Malaysia
Bachelor's degree, Physic (Hons.) Material Science
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