Experience

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  Hongkong Post

  • Assistant Manager

    • Sep 2016 - Present

    - Maintaining and data management on an attendance related database and HRIS with IT team- Providing statistical analysis and comment for management to make strategic decisions in Performance Pledge on Quality of Services, Staff Hour and Leave Situation, Surcharge Mail Items, etc.- Project Management on IT systems in transformation projects in strengthen the operation efficiency, compliance of ICAC and audit requirement, and implementing a new in house HRIS and dashboard interfaces for management reports and snapshots. - Feasibility studies in using robotic technologies such as RFID and AI cameras in checking programs to enhance the operation efficiency.- Supervising sampling teams in statistical checking programs

• 

  Hong Kong Tourism Board

  • Hong Kong

  • Officer, Insights & Research (Airport)

    • Jul 2013 - Jul 2016
    • Hong Kong

    - Undertake the quality assurance procedures on market research projects as a part of Quality Assurance Team- Monitor the fieldwork team of research agency closely to ensure the operation is properly implemented according to the pre-defined procedure and KPIs- Communicate closely with research agency on the fieldwork operations and progress- Implement the training/coaching/supervision/assessment to research agency fieldworkers and prepare fieldwork materials- Communicate with various exit ports for location access, and manage applications of different permits for survey activities- Providing market intelligence and insights to users- Managing ad-hoc studies, perform analysis and present findings

• 

  Foundation Global Education

  • Hong Kong

  • Academic Program Executive

    • Oct 2012 - Apr 2013
    • Hong Kong

    - Perform Secondary market data research.- Academic programs development, teaching and administration support

• 

  City University of Hong Kong

  • Hong Kong
  • Higher Education
  • 700 & Above Employee

  • Research Assistant, Statistical Consulting Unit

    • Jul 2011 - Aug 2012

    - Provide statistical consultation (including statistical advice as well as questionnaire design, data collection, processing, analysis and reporting) to support university research and administration, and commercial marketing research. - Carrying out fieldwork (both indoor and outdoor) for survey research, interviewer training and briefing sessions- Develop ad hoc statistical programs & client meetings- Projects including consumer satisfaction and confident index, tracking surveys, performance and evaluation studies etc.

  • Research Assistant (Statistical Consultant II), Statistical Consulting Unit

    • Aug 2008 - Jul 2011

    - Provide statistical consultation (including statistical advice as well as questionnaire design, data collection, processing, analysis and reporting) to support university research and administration, and commercial marketing research. - Carrying out fieldwork (both indoor and outdoor) for survey research, interviewer training and briefing sessions- Develop ad hoc statistical programs & client meetings- Projects including consumer satisfaction and confident index, tracking surveys, performance and evaluation studies etc.

• 

  Nielsen

  • Hong Kong

  • Outdoor Researcher

    • Jun 2005 - Jan 2008
    • Hong Kong

    Participate in Retail Census 2005, Tea Meal House Project and Scan Panel - Homescan Recruitment project