Experience

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  Know-Center

  • Graz, Austria

  • Project Manager

    • Oct 2016 - Mar 2020
    • Graz, Austria

    • Set up the organizational guidelines for Big Data ETL pipeline by evaluating the projects, tools used and the available tools in the market• Involved in drafting the project proposals for the FFG and other European research promotion agencies• Project manager(lead) for Data science related projects• Project manager in a couple of high budget EU projects, where I was the liaison between the data scientists and the client, and managed the project resources and scheduling • Coordinating with the various industry and research partners as a work package leader and ensuring a steady information flow between the partners• Played a role in various data analysis projects, performing state of the art analyses, working on data preprocessing, base statistics and initial data analysis• Experience working with partners from different cultural backgrounds, excelling even with language barriers

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  M&T Bank

  • Buffalo/Niagara, New York Area

  • Project Administrator

    • Oct 2015 - Jun 2016
    • Buffalo/Niagara, New York Area

    • Reporting and aligning project planning, status and budgets(forecasts)• Responsible for project budget tracking and project controlling and risk assessment• Oversaw technical implementation and issue tracking• Managed and maintained the project Share Point site, to ensure the documents required for the Project Quality Assurance (PQA) Audit were ready and available• In charge of migrating the project site from SharePoint 2007 to SP2010• Assisted the project manager in various project management related tasks

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  State University of New York, University at Buffalo (UB)

  • Buffalo/Niagara, New York Area

  • Student Assistant

    • May 2015 - Sep 2015
    • Buffalo/Niagara, New York Area

    • Worked on a research project ‘Active Shooter Incident Management System’ on developing a system that helps the management of victims in a shooting incident.• Designed and developed a database using Oracle to store the information of the victims. The database is hosted on Amazon Web Services.• Developed an app using iOS for management of the victims in case of a shooting incident.

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  IBM

  • System Operations Lead specialist

    • Aug 2008 - Jun 2012

    • Managed resource allocation and maintained resource balance in projects.• Analyzed server data to identify server behavior patterns on a monthly basis to plan future resource allocation. • Demonstrated ability to work with large quantities of statistical data (server performance logs) and convert it into understandable results, which helped to analyze 70% of the recurring issues on the servers.• Involved in data entry, data auditing, creating data reports & monitoring the data for accuracy.• Automated routine activities for processes, analytics, and monitoring by creation of scripts, thus reducing the recurring workload among the team members.• Effectively coordinated between offshore and onsite teams, and collaborated with the clients across geographies (US, Asia Pacific & Canada) to ensure successful completion of the projects.• Created book of knowledge on process and procedures of the team activities for future reference and thus reduced the risk of information being lost when an employee quits.

  • System Operations Senior Specialist

    • Jan 2007 - Aug 2008

    • Conducted root cause analysis of various server related issues to come up with solutions to stop these issues from recurring and hence increasing the revenue of the project.• Successfully led a three-member team, which managed the network across IBM Australia - resulted in successful audit that year and 5% decrease in the high severity issues.• Resolved server related issues, ensuring adherence to all SLAs.• Supervised audits, gathered and organized relevant data to prove compliance resulting in clearing external audit, with praise from higher management for excellent bookkeeping.• Performed requirements gathering, status updates and analyzed the final deliverables as SPOC (Single point of contact) for the account.• Conducted meetings with management, SMEs, client, and users to discuss open and pending issues. • Managed memberships and administered accounts, member services. • Allocated work as the dispatcher under the LEAN model.