Experience

• 

  Shangri-La Group

  • Hong Kong
  • Hospitality
  • 700 & Above Employee

  • Executive Secretary / Quality Improvement Manager

    • Jul 2019 - Present

  • Executive Secretary

    • May 2017 - Present

  • Executive Secretary/Quality Improvement Manager/ PDP Champion Shangri-La Fiji

    • Sep 2020 - Aug 2022

• 

  Shangri-La Hotels and Resorts

  • Hong Kong
  • Hospitality
  • 700 & Above Employee

  • Secretary to Director Of Rooms

    • Oct 2013 - May 2017

    Provide administrative and clerical support to departments or individuals.Schedule meetings and arrange conference rooms.Alert manager about cancelations or new meetings.Manage travel and schedule.Handle information requests.Prepare correspondence and stuff mail into envelopes.Arrange for outgoing mail and packages to be picked up.Prepare statistical reports.Manage spreadsheets.Greet and receive visitor.Prepare confidential and sensitive documents.Coordinates office management activities.Determine matters of top priority and handle accordingly.Prepare agenda for meetings.Takes and transcribes dictation.Helps prepare office budget.Plans events and volunteer activities.Maintain office procedures.Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.Operate office equipment, such as photocopy machine and scanner.Coordinate committees and task forces.Relay directives, instructions and assignment to executives.Receive and relay telephone messages.Direct the general public to the appropriate staff member.Maintain hard copy and electronic filing system. ☺Assisting with our Front Office and Housekeeping project ...FL15 and WAGs it is very challenging once completion of projects feels excellent.☺Morning briefing☺DR3 reporting☺Updating CDP☺Arranging and coordinating Farewells☺Preparation of timesheets and distribution of wages slip☺Labour reports for Rooms Division☺Notice Board updates☺Counselling Front Office staffs☺Keep track of leaves😃Arranging meeting☺Walkthroughs to attend and follow ups☺Update guest profiles☺Assist our local guest☺Assist Guest History Manager in her absence☺When needed relief out Service Centre And Operator☺Attend guest query☺Assist Resident Manager☺Morning and afternoon Front Office walkthrough

  • Events & Wedding Co-ordinator & Administration

    • Mar 2012 - Sep 2013

    Have started Shangri-La as Banquet Administration stayed with them for one year and went to Room Reservations as Reservations Agent for 3 years and now with same department Sales & Marketing working as above and really enjoying my job as Events Co-Ordinator.

  • Reservations Agent

    • Jun 2009 - Mar 2012

    I had a major wholesale to look after which was Flight Centre Global / Infinity Holidays Australia /New Zealand- Specialist Holidays Australia / New Zealand-Running of daily reports-Entering reservations-Responding to guest and arranging transfers -Arrival checks-Keeping correspondence filled for FO

  • Banquet Administrative

    • Apr 2008 - Jun 2009

    Looking after functions, assisting banquet with admin, posting functions

• 

  Jacks Fiji Limited

  • Sales Assistant

    • Sep 2006 - Mar 2008

    Offering best services to customers and achieving our target for month which was always my goal. Enjoyed working for Jacks was so interesting in different field out from Finance.

• 

  Motibhai & Company

  • Nadi

  • Payment Officer

    • Nov 1991 - Nov 2005
    • Nadi

    Started work just after my graduate from High School as Communications Secertary then was promoted as Debtors and Creditors accounts department, before i left worked as Payments Officer for our Sister Company Stinson Pearce Limited. Worked closely with Mr. Kirit Prabhudas Patel and enjoyed my st...