Bio
Experience
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Service Delivery Project Manager
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UKG
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United States
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Service Delivery Project Manager
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Jun 2022 - Present
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United States
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Bank of America
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San Francisco Bay Area
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Assistant Vice President(Production Support/Systems Analyst/Technical Support)
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Jun 2007 - Mar 2013
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San Francisco Bay Area
- L2 Technical Customer Support for real time web-based and ETL applications- Troubleshoot critical business and system issues- Release Management- Issue tracking using JIRA- Create system monitoring using ITRS- Process automation- User manual creation and training- Disaster Recovery testing- Liason between customers and development team
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Sr. Software Engineer
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Jun 2002 - Jun 2006
- Module lead- Web application development in J2EE environment- Involved in Requirement Analysis, OOD, Coding, Testing and Documentation
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Volunteer
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1900 - 1900
Preventing Euthanasia Through Rescue (PET Rescue), a 501(c)(3) nonprofit organization is a team of volunteers dedicated to rescuing abused, abandoned, surrendered and homeless cats to find loving adoptive homes for them.
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Education
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2006 - 2007Rensselaer Polytechnic Institute
Masters, Information Technology -
1998 - 2002Walchand College of Engineering
Bachelor of Engineering, Computer Science & Engineering
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References
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