Experience

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  Global App Testing

  • Freelancer- Expert Windows, Web and Mobile apps QA

    • Mar 2015 - Jul 2016

    I have tested several interesting projects at Global App Testing covering Web Portals, Windows software and Android Applications. My responsibilities were as mentioned below:1. Perform functional, usability, UI, regression and cross browser testing.2. Log defects and enhancements in defect logging system.

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  Idalo

  • Senior Quality Analyst-Freelancer

    • Nov 2014 - Feb 2015

    I worked on several complex websites and mobile applications at Idalo. Some of my responsibilities included:1. Perform functional, usability, UI, regression and cross browser testing.2. Log defects and enhancements in defect logging system.3. Assist junior team members in the testing process.4. Act as POC for the client an help in streamlining project development and testing process.

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  AphroECS

  • Website Tester-Freelancer

    • Sep 2014 - Oct 2014

    http://www.kaam24.com/It is a mobile and web based start-up which connects Blue/Grey collar workers and Employers and streamlines hiring process. My responsibilities were as mentioned below: 1. Perform Browser compatibility, Functional, UI & Usability and Validation testing.2. Generate bug report for the issues faced on the website.3. Generate feedback and suggestions report for the areas of improvement on the website.

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  LMGCR

  • Website Tester-Freelancer

    • Jun 2014 - Aug 2014

    http://www.ophear.com/It is an online store created using WordPress and Woo Commerce plugin where artists can sell their artworks. The website has facility to turn on and off Woo Commerce Plugin.My responsibilities were as mentioned below: 1. Perform UI and Usability, Performance, Cross Browser and Functional testing.2. Manage WordPress and Woo Commerce plugin settings e.g. inventory management, manage checkout options, manage shipping options etc. 3. Generate ATP (Acceptance Test Procedure) document, Bug Report and User Manual.4. Generate feedback and suggestions document for areas of improvement on the website.

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  Quark Systems Pvt. Ltd.

  • Mohali

  • Senior SME

    • Apr 2006 - Jan 2009
    • Mohali

    • Manage critical issues and direct interaction with clients through phone, email and chat support.• Perform manual testing of the software using various software testing techniques. Log defects and enhancements for the issues.• Coordinate the efforts of support engineers in India office while simultaneously coordinate client issues with Global Support Services office.• Post solutions for online knowledge-base and forums. • Provide training to the team members of essential project modules and features.

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  Wipro BPO

  • Okhla, New Delhi

  • Associate

    • Oct 2005 - Apr 2007
    • Okhla, New Delhi

    Troubleshoot and resolve all hardware & software issues of Dell Laptops.