Experience

• 

  Progress Rail, A Caterpillar Company

  • Supply Chain Planner

    • Sep 2023 - Present

• 

  MasterBrand Cabinets, Inc

  • Senior Premium Customer Service Representative

    • Aug 2016 - Oct 2021

    I create a positive atmosphere where customer, and designers at all stores will enjoy selling ourcabinetry. Below are my skill sets used in my daily work routine:• Manage and prioritize all 21 premium email boxes• Train all employees on premium brands (product, designs and systems) with a motivational andencouraging mindset• Work as a team with engineers, marketing and sales to create a new brand launch• Accepts transfers of escalated phone calls when direct Supervisor is not available• Design and create custom cabinet drawing instructors for factory to build• Build life long connections with our stores, designers and end consumers to ensure not only futuresales but a sale that will be recommend by all involved.

• 

  Lowe's Companies, Inc.

  • Fort Wayne, Indiana Area

  • Salesperson / Customer Service

    • Aug 2014 - Aug 2016
    • Fort Wayne, Indiana Area

    • Build connection with customers• Understand product and give explanation for use• Know all departments to be able to move and be flexible around the store.• Accommodate customers needs with tools to locate all products• Finish sale with a happy customer

• 

  maurices

  • Fort Wayne, Indiana Area

  • Marketing and Sales Representative/ Intern

    • Aug 2012 - Jun 2014
    • Fort Wayne, Indiana Area

    • Oversee other team members and ability to teach improvement options• Manage product support and customer service issues• Utilize knowledge of items and products sold to assist customers• Able to work in a fast paced environment• Organize and properly display all current sale signage