Bio
Credentials
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PMC Level I
Pragmatic InstituteSep, 2021- May, 2026
Experience
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United States
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Utilities
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700 & Above Employee
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Senior IT Architect
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Apr 2023 - Present
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Sr. Product Analyst — IT
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Jan 2022 - Mar 2023
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Wolters Kluwer
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Washington DC-Baltimore Area
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Technology Product Manager
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Jan 2021 - Jan 2022
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Washington DC-Baltimore Area
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14 West
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Baltimore, Maryland, United States
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Sr. Business Analyst - Ecommerce and Marketing Innovation
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Oct 2019 - Jan 2021
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Baltimore, Maryland, United States
• Merged our marketing and e-commerce platforms into one user centric application• Participated in internal working sessions to develop a minimum viable product (MVP) for our marketing and e-commerce platform users• Teamed together with engineers weekly during our Sprint Refinements to create sol...
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CGI
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Baltimore, Maryland, United States
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Business Analyst/Consultant
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Jul 2013 - Oct 2019
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Baltimore, Maryland, United States
•Created user stories, tasks and bugs using JIRA•Tracked the progress of each sprint throughout the program increment utilizing agile boards as well as confluence and real-time boards•Responsible for working with business and technical stakeholders to develop a wide range of documentation, includ...
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Marie H. Brigham, Ophthalmology
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Annapolis, Maryland, United States
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Medical Assistant & Manager
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Nov 2011 - Jun 2013
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Annapolis, Maryland, United States
-Created an EMR system that met all government rules and regulations
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Gateway Capitol Financial—an office of MetLife
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Baltimore, Maryland, United States
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Financial Services Representative
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Jun 2011 - Nov 2011
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Baltimore, Maryland, United States
•Obtained Life and Health Insurance License (MD,VA,DC)•Obtained Investment Company Products/Variable Life Products License
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Crothall Services Group
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Wayne, Pennsylvania, United States
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Marketing Intern (Summer)
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May 2010 - Aug 2010
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Wayne, Pennsylvania, United States
•Led project to create corporate support directory•Led project to develop communications/emergency planning quick guide•Refreshed management bios for use in sales proposals•Organization of internal Marketing electronic files and image library•Assisted sales directors with sales proposals and pres...
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Education
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2007 - 2011Saint Joseph's University
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2003 - 2007Archbishop Spalding High School
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