Bio
Experience
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Ana Borrego State Farm
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Lubbock, Texas Area
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Account Representative
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Oct 2016 - Oct 2017
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Lubbock, Texas Area
• Offer insurance and financial products through a needs-based approach• Develop leads and schedule appointments• Market products and services to meet customers’ needs• Establish customer relationships and follow up processes• Provide account analysis and educate customers about their policies
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francesca’s®
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Lubbock, Texas Area
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Assistant Boutique Manager
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May 2015 - Mar 2017
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Lubbock, Texas Area
I am responsible for maintaining a visually impressive boutique that surpasses sales goals!
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Mobile Sales Lead
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Oct 2012 - May 2015
• Sell mobile phones while providing the complete solution• Process credit checks and activations• Interact with customers in a way that builds rapport• Maintain the appearance of the store• Lead the department in sales • Coach and train employees over sales and processes
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Best Buy
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Lubbock, Texas Area
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Operations Senior
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Jul 2007 - Jul 2012
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Lubbock, Texas Area
• Led a team of thirty plus employees• Coached and trained daily• Analyzed employee’s progress• Initiated and communicated action plans• Completed nightly deposits and change fund ordering• Completed daily paperwork• Completed weekly schedules• Interviewed prospective employees• Provided excellen...
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Education
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2013 - 2015Texas Tech University
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2011 - 2013Texas Tech University
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Industry Focus. “Retail”
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