Experience

• 

  La Crosse County

  • United States
  • Government Administration
  • 400 - 500 Employee

  • Social Worker-Adult Mental Health and AODA Case Manager

    • Apr 2018 - Present

    Using motivational interviewing and a trauma-informed approach, I assist adults in accomplishing their life goals while moving toward mental health and addiction recovery by leading multi-disciplinary teams.

  • Social Worker-Family and Children's Section

    • Aug 2015 - Apr 2018

    I work within the Family and Children's Section, licensing and supporting general and relative foster homes.

  • Social Worker-Children with Special Needs Unit

    • Jun 2014 - Aug 2015

    I work within the Integrated Support and Recovery Services section, providing children with special needs and their families the supports and community resources needed to live happy and healthy lives.

  • Intern-Family and Children's Section

    • Jan 2014 - May 2014

    Skills using eWiSACWIS, SAFE tool, CCAP, CANS tool, and safety assessments. Experienced with TPR, subsidized guardianship, foster care relicensure, and community resource referral paperwork. Experience with Permanency Round Tables (PRTs). Observed court proceedings, Stepping Stones forensic interviews, and Access calls/reports. Scheduled and supervised family visits. Worked with the Independent Living Program and youth. Developed a satisfaction survey for clients, the Everyday Heroes Program pamphlet, and La Crosse County's Community Resource brochure. Participated in direct work with diverse families and relatives. Participated in trainings: Working with Birth Parents, Heroin and Other Illicit Drugs, and Foster Care Orientation, Pre-Placement 1, and Pre-Placement 2.

• 

  US Army

  • Cadet

    • Sep 2010 - Apr 2015

    Learn and demonstrate leadership and interpersonal skills, demonstrating the ability to think and make decisions quickly while motivating others to accomplish the mission. Learn Army courtesies and customs, to aid in becoming an effective Army officer. Maintain physical fitness and academic success.

  • English Instructor

    • Jun 2012 - Jul 2012

    Selected through a competitive process to serve in a month-long service trip to Africa. Taught English to over 100 youth in Tanzania. Assisted in providing instruction about American culture to teaching staff. Gained cultural insight by participating in cultural ceremonies, eating with tribe members, and interacting with residents.

• 

  Wells Fargo

  • La Crosse, Wisconsin Area

  • Bank Teller

    • Jun 2011 - Nov 2012
    • La Crosse, Wisconsin Area

    Trusted with handling confidential paperwork and followed procedures to ensure customer/business privacy. Handled large amounts of cash and balanced a drawer to the penny twice a day. Met customers’ needs end-to-end by providing solutions and recommending services based on conversational clues. Gained knowledge of personal financing solutions and banking policies and procedures. Provided excellent service and established positive customer relationships.

• 

  Best Buy

  • La Crosse, Wisconsin Area

  • Sales Expert

    • May 2010 - Jun 2011
    • La Crosse, Wisconsin Area

    Demonstrated the ability to learn detailed and extensive product information of electronics, computers, and home theater. Provided excellent customer service to establish a relationship with the local customers. Assisted at the cash registers when needed. Handled confidential paperwork, followed detailed procedures, and met deadlines. Met customers’ needs end-to-end by providing solutions and recommending services based on conversational clues.