Experience

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  Ammico

  • Doha, Qatar

  • IT System Analyst

    • Nov 2013 - Present
    • Doha, Qatar

    • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.• Providing support, including procedural documentation and relevant reports.• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining L3, L2 networks and computer system.• Talking clients through a series of actions, either face to face or over the telephone to helpset up systems or resolve issues• Making diagrams and written instructions to repair a fault or set up system.• Prioritizing and managing many open cases at one time.• Rapidly establishing a good working relationship with clients and colleague.• Conducting electrical safety checks on computer equipment.

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  Infobhan Systems & services

  • Doha, Qatar

  • Technical Support

    • May 2013 - Nov 2013
    • Doha, Qatar

    • Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks, troubleshooting system and network problems, and diagnosing and solving hardware or software faults.• Following commissioning instructions to setup new systems.• Testing and evaluating new technology.