Experience

• 

  Mercato Partners

  • Salt Lake City, Utah, United States

  • Systems and Data Manager

    • Mar 2023 - Present
    • Salt Lake City, Utah, United States

    AI Integration and Tool Development: Utilize and develop AI APIs and tools to enhance CRM data processing and enrichment, automate routine tasks, and improve operational efficiency. Drive innovation through AI, enabling informed decision-making and strategic foresight.Compliance and Security: Ensure adherence to AI compliance standards and data protection regulations. Implement robust security protocols to safeguard sensitive information and maintain data integrity. Continuously monitor and update security measures to counter evolving threats and ensure compliance with industry standards.CRM Development: Design, implement, and optimize AI-driven CRM systems to enhance customer engagement, sales performance, and operational efficiency.Data Pipeline Management: Create and maintain robust AI-powered data pipelines to ensure seamless data flow and integration between various systems.Business Intelligence: Develop advanced dashboards and reports leveraging AI to provide actionable insights, aiding strategic decision-making and predictive analytics.

• 

  NOW CFO

  • United States
  • Accounting
  • 300 - 400 Employee

  • Director Of Special Projects and Data Analytics

    • Jun 2022 - Mar 2023

    Manage and develop data pipelines for accounting, sales, operations, talent acquisition, and executive management. Executive executive level project and process rollouts.

  • Special Projects and Data Analytics Manager

    • Jun 2019 - Jun 2022

    Managed new Microsoft Dynamics 365 development and implementation cycles. Integrated CRM with ATS, Quickbooks, Call Center, and Project Management workflows to unify data across the business. Developed and managed database and data pipeline from SQL to POWERBI. Managed UX design team for internal project management software. Designed and implemented new insides sales strategy and team management.

  • Training Content Developer

    • Apr 2019 - Jan 2020

    Developed and produced professional video, visual, written, and audio materials to support a nation-wide consulting network. Applied modern adult learning methodologies to business focused, results-based materials. Managed, created, and distributed weekly sales training courses for nation-wide sales team.

• 

  Lashbrook

  • Wholesale
  • 100 - 200 Employee

  • Operations Manager

    • Sep 2018 - Apr 2019

    Developed and Implemented internal training program resulting in 10% efficiency increase and 20% OTD increase. Managed production team of 40+ associates, including attendance, performance, and growth reviews.

  • Training and Development Specialist

    • May 2018 - Oct 2018

    Developed and managed B2B web-based training program for 2000+ clients.Designed and implemented online training webinars to improve performance of clients. Created audio-visual training tools (Adobe, web tools, etc.) including script writing, editing, and video editing.

• 

  Brigham Young University

  • Provo, Utah Area

  • Student Instructor and Curriculum Designer

    • Aug 2015 - May 2018
    • Provo, Utah Area

    Planned and created daily lessons for university 100-level Portuguese instruction. Applied up-to-date pedagogical scaffolding and instructional design in daily immersion classroom. Evaluated language abilities of more than a 100 students. Developed, tested, and implemented new online-based course for department.

• 

  Greenix

  • Columbus, Ohio Area

  • Summer Area Manager and Technician

    • May 2017 - Aug 2017
    • Columbus, Ohio Area

    Managed and expanded clientele base over the central Ohio area. Performed total home inspections, quoted treatment for new and returning customers. Treated entire homes under license for insect and rodent infestations.

• 

  Universidade de São Paulo

  • São Paulo Area, Brazil

  • Arquive Intern

    • Jun 2015 - Jul 2015
    • São Paulo Area, Brazil

    Performed archival assistance in documentation and preservation of sensitive documents. Research and critical analysis of cultural documents and history. Added over 300 documents to their online archive.

• 

  Brigham Young University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Referral Language Specialist

    • Apr 2014 - Apr 2015

    Responding to emails, online chat, phone calls, and any inquiries in Portuguese and English simultaneously. Technical support for other users of online chat services and phone services. Software translation.

  • Language Research and Evaluator

    • Jul 2014 - Sep 2014

    The evaluation of and research of native Spanish speakers and their learning abilities and patterns in learning Portuguese over 9 weeks in an intensive, immersion based environment.

• 

  Brigham Young University

  • Language Instructor

    • Sep 2013 - May 2014

    Language instruction to non-speakers of Portuguese (Brazilian and Continental). Planning and execution of student oriented, immersion-intensive lessons and activities to teach proficiency within a 6 week period. Evaluation of language learning and fluency.

• 

  SawStop

  • Portland, Oregon Area

  • Engineering Assistant - Internship

    • Apr 2013 - Aug 2013
    • Portland, Oregon Area

    Design, prototype, and testing of table saw blade brake designs. This included the use of Solidworks CAD software, fabrication machine operation, high speed video capture, and data analysis of prototypes.