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Ary Widiastuti is a seasoned hospitality professional with 20+ years of experience in hotel management, revenue analysis, and customer service. She has worked in various roles, including Product Management, Executive Relation, Project Secretary, Assistant Front Office Manager, Front Office Supervisor, Supervisor Reception, and Receptionist. Ary holds a Bachelor's degree in Law from Merdeka University and has worked in Surabaya, East Java, Indonesia.

Experience

    • Product Management
      • Sep 2003 - Present
      • Surabaya
    • Product Management
      • Sep 2003 - Present
      • Jawa Timur
    • Executive Relation
      • 1998 - 2001
      • Pandaan

      Handling the members of the hotel and golfers, promoted the activity in a favorable manner and entice customers to book stay and golf events at the property. Arranging media interviews, reponding to request for photo shoots and help to plant special event

    • Project Secretary
      • 1997 - 1998
      • Pandaan

      Prepare staffing project engineers scedules, complete payroll and monitor labor cost to budget figure, providing engineer goods and havinf communicate with suppliers

    • Assistant Front Office Manager
      • 1996 - 1997
      • Surabaya

      Provide guidance and leadership, ensuring the delivery of consistent quality customer service. Assist operation of the hotel front office, supervise the operational activities of the hotel. Provide the highest standard of courteous service while permitting acceptable profit lavel. Prepare and con...

    • Front Office Supervisor
      • 1994 - 1996
      • Surabaya

      Providing the highest of standards in product presentation and hospitality to our guest. As a cohesuve team dedicated to our customers, we will anticipate and respond to our guests with profesionalism, discretion and food will, ensure work is complated to include : Shift closings, room dwposits, ...

    • Supervisor Reception
      • 1991 - 1994
      • Surabaya

      Make guests feel welcome, manage room bookings also known as reservations and deal with requests that guest make during their stay. provide excellent Customer Service the standards of the hotel, and assist in the situations to ensure customers satisfaction

    • Receptionist
      • 1989 - 1991
      • Surabaya

      Welcomes visitors by greeting them, in person or on the telephone. Monitoring logbook, issuung visitir badegs. Maintains telecimunication system by following manufacturer's for house phone and console operation. Maintains continuity among work teams by documenting and communicating actions.

Education

  • 1999 - 2003
    Merdeka University Major in Law
  • 1999 - 2003
    Universitas Merdeka Surabaya
  • 1999 - 2003
    Universitas Merdeka Surabaya

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