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Arun Kumar Malik

Vice President & Head-Operational Excellence & Quality at Bharti Airtel Limited
Intro Book
Arun Kumar Malik is a seasoned professional with 17 years of experience in operational excellence and quality management, holding key roles at Bharti Airtel Limited and other prominent companies.
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Location
Gurgaon, Haryana, India, IN
Skills
  • Training
  • Quality Control
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Bio

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Arun Kumar Malik is a seasoned executive with 17 years of experience in operational excellence and quality management, driving transformative projects across industries. As Vice President & Head-Operational Excellence & Quality at Bharti Airtel Limited, he has successfully implemented Six Sigma, TL 9000, BCP, and ISO 27001 certifications, fostering business excellence programs. Malik's expertise spans process reengineering, quality education, and change management, with a strong background in manufacturing, customer service, and project management. He holds a BE degree from the National Institute of Technology, Tiruchirappalli, and has worked at prominent companies, including Ranbaxy Laboratories Ltd and Modi Group Company. Throughout his career, Malik has consistently demonstrated his ability to design, deploy, and support quality management systems, driving operational excellence and customer satisfaction.

Experience

  • Bharti Airtel Limited
    • Vice President & Head-Operational Excellence & Quality
      • Jun 2007 - Present

      Strategise & Deploy Operational excellence and Quaility Management programs for whole sale & retail B2B Data & Voice business.Activities include identify and facilitate company wide tranformational projects using Six Sigma concept & Tools.Facilitate TL 9000 ,BCP & DR,ISO 27001 Certification.Define & deploy policy and processes.Knowledge Management Design ,Conduct Six Sigma & Change Management training.Support customer's in deployment of Business Excellence programs which include process deployment ,reengineering and Quality education.

  • Country Head ,Quality Consultancy ,
    • GM-Business Excellence ,
      • Aug 2000 - Jul 2004

  • Ranbaxy Laboratories Ltd
    • Head-Continuous Improvement ,Culture Change & Quality Management and Director HRD
      • Jan 1993 - Aug 1999

  • Modi Group Company
    • Manufacturing, Customer Service, Project Management & Quality Management
      • Nov 1974 - Jan 1993

Education

  • 1969 - 1974
    National Institute of Technology, Tiruchirappalli
    BE, Electrical and electronics

Suggested Services

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Industry Focus. “Telecommunications”

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