Experience

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  SYNERGY MARITIME PRIVATE LIMITED

  • Chennai, Tamil Nadu, India

  • Assistant Manager

    • Jul 2013 - Present
    • Chennai, Tamil Nadu, India

    • Assuring that vessel is manned with qualified, medically fit, and experienced seafarers and supervising the application of the STCW - 2010 convention on board.• Validating the certificates and authenticating from an authority defined by administration job briefing,interviewing, screening & hiring for engine officers• Involved in liaising with the other department heads for the recruitment of Deck and Engine Officers• Carrying out/ensuring the vessel comply with a safe manning certificate at all time• Verifying that the qualifications and experience of recruits are genuine• Ensuring that ships are manned as per charterer’s requirements and industry standards• Leverages expertise in pre-joining familiarization• Responsible for planning crew reliefs and executing the crew relief process• Managing/maintaining the personal records of all personnel• Ensuring vessels comply with mandatory requirements, international/national and recommendations of the flag state, class as applicable to the vessel• Accountable for monitoring all marine vehicles and making sure each one received regular maintenance• Assisted in scheduling delivery shipments and coordinating those deliveries with local marine authorities• Assisted in developing policies for handling emergency situations

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  Reliance Bpo Private Limited

  • Chennai, Tamil Nadu, India

  • Management Information System Officer

    • Jun 2006 - Jun 2013
    • Chennai, Tamil Nadu, India

    • Analyzed/generated MIS data reports• Assured publishing of contact center related metrics• Downloaded and mapped data for use by diverse team members• Carried out the tracking of different metrics regularly and organized for ease of use• Validated/audited reports to ensure a higher level of accuracy and free from errors• Incorporated suggested changes to layouts and promotions to drive sales• Trained, coached and mentored staff to ensure smooth adoption of new reports• Managed and maintained management information system efficiently