Experience

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  Milestone Technologies, Inc.

  • Menlo Park, California, United States

  • Facebook Enterprise Engineering Global Supply Chain Technician

    • Jun 2017 - Present
    • Menlo Park, California, United States

    -Member of the Enterprise Engineering Global Supply Chain Technician for the Telco Department, which is the telecom services for Facebook employees- Using an internal management system for asset management, create and deploy assets, requesting part number creations, requesting asset ordering, tracking an assets history, working with mobile carriers about employee phone services, issues and upgrades, readying assets for re-issue and keeping high customer service standards for employees, excel, outlook- Currently processing between 60-70 requests a day depending on stock availability

• 

  Curbside

  • Fremont, Ca

  • Location Manager and Brand Ambassador

    • Jun 2015 - Nov 2016
    • Fremont, Ca

    -Acquired new customers by introducing them to our new convenient phone application and showing them how intuitive our user interface is. -Responded to the needs of a thriving, expanding, and demanding startup that became one of the most successful shopping apps during my time of employment. -I worked at 10 locations up and down the east bay and was personally chosen to help struggling locations where I improved productivity. -Given the responsibility to double check all processed orders for perfection to ensure customer satisfaction and retention.-The highest volume location in the company was my main location and through detailed organization I met the large quantities of customers with prompt satisfying service.-Established great relationships with Target, Best Buy, and CVS store and regional management to increase trust in Curbside and overall productivity. Without the efforts of Curbside employees like me to establish and maintain these relationships face to face the company could not find success, now it is thriving.

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  T-Mobile

  • Hayward, Ca

  • Lead Sales Associate and Trainer promoted to Manager

    • Jun 2011 - Jun 2015
    • Hayward, Ca

    -Utilized past sales experience to make an immediate beneficial impact in the areas of gross profit, new customer acquisition, customer retention, and sales technique training.-Trained and lead my team of associates to become top sales people in the company, three of my trainees made the “Top 100 T-mobile Sales Associates” in California list.-Transported around the country to receive high level sales training from the nation's elite sales coaches.-Lead conference calls for the entire region and set profit goals for each location; also offered plans and tactics to help other locations achieve their goals.-Distributed T-Mobile’s wide array of products to the general public and closed deals with large businesses.

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  AT&T

  • Hayward, Ca

  • Sales Associate promoted to Lead Trainer then promoted to Manager

    • Aug 2009 - May 2011
    • Hayward, Ca

    -Distributed at&t’s entire service line including home and wireless products.-Utilized leadership and communication skills to quickly become a important member of the company by increasing regions profit..-Surpassed monthly sales goals consistently and helped my store lead the entire California east bay region.-Trained new employees into high ranking salesmen in east bay region.-Created sales and marketing tactics that increased the gross profit of the company.-Recognized as an at&t top 10 salesmen in California-Earned promotion to Sales Trainer for the entire east bay where I assisted new and veteran employees to maximize their opportunities.