Experience

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  Mattress Firm

  • Reading, Pennsylvania Area

  • Showroom Sales Manager

    • Dec 2013 - Present
    • Reading, Pennsylvania Area

    Commission sales of mattresses and other sleep essentials such as frames, beds, headboards, daybeds, futons, sheets, pillows, and mattress protectors. Brands include Tempur-Pedic, Sealy, Serta, Simmons, Kingsdown, Sterns & Foster, and others. Responsibilities include maintaining showroom floor, doing inventory, opening and closing showroom, making bank deposits, and all aspects of customer service

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  Payless ShoeSource

  • Reading, Pennsylvania Area

  • Multi Store Retail Store Manager

    • Jun 1993 - Aug 2013
    • Reading, Pennsylvania Area

    Most reciently a Multi-Store Manager in southeastern Pennsylvania. Responsible for running two Payless store locations. One in Pottstown, PA, the other in Reading, PA. I had complete accountability for the operational and financial status of my two stores. As a District Training Supervisor, I was responsible for assisting, coaching and training the less experienced store managers in my area. I am responsible for recruiting, interviewing, hiring and training new store managers as well as following up with other managers on any district or corporate directives. I conducted training workshops for managers and store staff. I also followed-up one-on-one with any specific training needs. My store responsibilities include the following: recruiting, hiring, and training all store personnel; Ensuring all company policies and procedures are adhered to in the following areas: Customer Satisfaction, Merchandising, Inventory Control, Cash Control, Expense Control, Human Resources, Loss Prevention, and Store Administration.

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  PicWay Shoes

  • Retail Store Manager

    • 1987 - 1993

    Managed 2 different stores for their "Picway Shoes" division. Company was bought out and closed in 1994 by Payless Shoe Source 1 1/2 years after I joined Payless. Position had the same store responsibilities as my position with Payless Shoe Source

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  Wendy's

  • Restaurant Manager

    • 1983 - 1985

    Responsible for complete operation of a Wendy's Restaurant. Supervising staff of 3 assistant managers and up to 60 employees. Customer service, hiring, training, store promotions. Completely accountable for the operational and financial status of my restaurant.