Experience

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  Chemlau/Maaluh

  • New City, New York, United States

  • Human Resources Coordinator

    • Oct 2022 - Mar 2023
    • New City, New York, United States

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  USMEPCOM

  • Troy, MI

  • Human Resources Assistant

    • Jun 2020 - May 2022
    • Troy, MI

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  CUTCO Cutlery

  • Okemos, MI

  • Store Manager

    • Apr 2017 - May 2019
    • Okemos, MI

    Oversee day to day operations of the store. Handle all purchasing, shipping, and receiving. Run large kitchen party events as well as small knife skill classes.

• 

  Follett Higher Education Group

  • United States
  • Retail
  • 700 & Above Employee

  • Assistant Manager of Concessions

    • Jan 2016 - Dec 2016

    I oversee the operation of the Concessions stores operated by the Spartan Bookstore at Michigan State University. I am also responsible for assisting the Store Manager in supervising and managing Store operations Routinely audits accounting and cash functions to ensure policies and procedures are being followed in the store. Supervises the work activities of Sales Team Members FT/PT and Temporary Team Members including:Schedules team members work hoursTrains new team members FT/PT and seasonal team members hired for peak seasonsEnsures Sales Team members follow company and store policies, procedures and standardsEnsures the proper merchandising standards, promotion standards, creating displays, etc.Greet customers and answer phones and provide information, direct callers and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.Receive, verify and unload orders as necessary.Operate cash register and store computer to accept payments, place orders, make change adhering to safe cash handling procedures including balancing cash drawer and preparing bank deposits.Stock shelves and take inventory per Store schedule.May provide general Store cleaning and straightening. Executes merchandising standards, promotion standards, creating displays, etc.Key holder with opening and closing responsibilities.Calculates deposits, counts cash drawers, counts the safe, & works with accounts receivable.Balances cash, credit cards and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches accounts receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month end reports, and payroll reports.

  • Sales Associate

    • Jan 2014 - Jun 2016

    * Greet customers and render assistance as necessary responding to inquiries of products and merchandise.* Answers phone and responds to inquiries or direct calls for appropriate resolution.* Operates cash register tabulating transactions, accepting payments, giving change, bagging purchases and processing employee or faculty discounts as appropriate. Starts up and shuts down register, trouble shoots, counts down register, perform cashier audits, etc. Balances the cash drawer including checks and the credit card receipts and student charge slips.* Observes safe money handling procedures and secure transaction practices when accepting cash payment, making change, accepting checks and credit card payments, and processing refunds/buybacks. Includes cashier integrity to safeguard register and drawer deposits.* Receive, sort and open, as necessary, mail. May also take outgoing mail to mailbox or Post Office.* Carry and shelve merchandise inventory; may also pull and package merchandise for return to vendors. Straightens merchandise, stocks shelves, prices merchandise and may assist in setting up displays and signs. May be required to mop, vacuum, clean shelves and take out trash.* Ensure inventory controls tags are removed and/or replaced on merchandise according to company standards as applicable.* Pick, process and pack orders for shipping in accordance with Retail Store Operations* May perform data entry or type simple correspondence including printing and system back-up* Take inventory as needed and may have responsibility for ordering general merchandise items (snacks, beverages, newspapers, magazines, etc.).* May provide customer service/sales functions for special events (including but not limited to author signings, graduation and athletic events)* Responsible for Accounting at the store

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  Eastern Michigan University

  • Ypsilanti, MI

  • Intramural Official

    • Oct 2012 - Sep 2016
    • Ypsilanti, MI

    Officiated intramural sporting events for flag football, soccer, basketball, softball, and bubble soccer.

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  Center Day Camp

  • West Bloomfield, MI

  • Maintenance Specialist

    • Jun 2012 - Aug 2012
    • West Bloomfield, MI

    Ensuring that all aspects of the camp operated smoothly including making sure that water was placed around the camp, waste was removed, setting up for events and conducting repairs as required.

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  Vector Marketing

  • Farmington Hills, MI

  • Sale Representative

    • Feb 2011 - Jan 2012
    • Farmington Hills, MI

    Identifying potential customers, contacting them, then conducting face to face sales.

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  US Navy

  • Various

  • Operations Specialist

    • Sep 2003 - Dec 2010
    • Various