Experience

• 

  United Warehouse Company

  • Tulsa, Oklahoma, United States

  • Operations Manager

    • Feb 2021 - Present
    • Tulsa, Oklahoma, United States

    • Lead, train and develop associates to set up and enable inbound and outbound operations that provide unparalleled customer service• Drive workflow in the D.C, including receiving, put away, picking, shipping, and administrative activities to ensure objectives are met.• Assign, schedule and direct operations of warehouse including allocation of personal and assignments of freight for storage, coordinate transfer of freight between warehouses; determine loading, unloading, and freight schedules.• Manage 40-50 full time operators across three shifts• Drive site profitability, maximizing profit over 640,000 square feet.• Perform within KPI standards, update KPI’s and improve.• Administer routing personnel matters to direct subordinates, including interviewing, hiring, promoting, disciplinary actions, and terminating.• Maintain records for forklift training, maintenance and daily checklist as per OSHA regulations• Serves as site backup practitioner of SQF Program and ensures regulatory compliance within the company’s processes

• 

  Macy's

  • Owasso, Oklahoma

  • Operations Manager

    • Aug 2016 - Feb 2022
    • Owasso, Oklahoma

    Operation manager of production control. Role requires me to analyze customer orders and predictions , set daily out bound goals. Coordinate multi departmental functions to achieve work flow to achieve set daily goals and objectives.Responsible for the management of distribution department and all that it entails: Ensuring we meet or exceed our goals and targets, coach and counsel direct reports.Responsible for generating reports to management.Responsible for ensuring that departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.Ability to perform presentations to the retail division and Sr. management when needed.Identify / develop / implement short and long term strategies which enhance profitability, productivity and efficiency for each of the operations departments.Continually analyze work processes to identify optimization opportunities and implement process improvements.Develop and maintain a work culture that is successful and committed to superior customer service.Responsible for driving and managing the change associated with organizational growth.Reviews analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.Responsible for the development of training programs and ensures staff understanding of programs. You you Provides a safe work environment for staff. Develops and enforces Safe / Smart work practices. Ensures compliance with AOSE and safety program.Interfaces with IT as a user on systems development and refinement to improve operations, productivity, and service level.

• 

  Target

  • Sr Team Leader

    • Sep 2004 - Aug 2016

    Use your business, leadership and people skills to inspire exceptional performance. Maximize sales and profits for your Target store. Ensure great guest service and team member satisfaction. Create a fast-paced, energetic environment that delivers a consistent Target brand experience for team members and guests.Leadership of logistics processes, including planning and communication. Receiving processes, freight flow and replenishment, transition, productivity results and backroom inventory management. Supervises teams, ensuring safe working environment and meeting team expectations.Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. Manage the day-to-day operations of the logistics team (early morning/overnight and backroom teams)Utilize state-of-the art technology to manage the receiving processes, freight flow and replenishment transition, productivity results and backroom inventoryDevelop your team by ensuring proper training and certifications are completedSupervise your team to ensure the safety and efficiency of the entire operationsRecruit, select and develop and retain talented team membersEnsure great guest service by interacting with guests and team membersAssistant manager roles and responsibilities

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  Walmart

  • Assistant Manager

    • May 2002 - Sep 2004