Bio
Experience
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SmartQ
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India
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Demand Manager
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Sep 2022 - Present
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India
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India
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Retail
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200 - 300 Employee
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Corporate Sales Manager
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Sep 2018 - Oct 2022
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Restaurants Manager
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Dec 2016 - Sep 2018
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Citrus Cinningham
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Bangalore
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Restaurant Manager
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Jun 2015 - Nov 2016
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Bangalore
Brand development, web site traffic growth and advertising revenue. Developing brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development.Drafting efficient &privacy policies and structuring commercial transactions.
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The Park Hotels
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bangalore
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Asst Manager
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Aug 2013 - Aug 2015
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bangalore
Handling a team of executive& associates,Briefing &debriefing,Evaluating guest needs to ensure prompt,accurate& personalized service provided,Identifying & acknowledging the guest needs,Customer feed back survey,Ensuring brand std, Continuous improvement & innovate in product & service and working with the budget &targets ,Performance appraisal and ensuring smooth flow of operations
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The Leela Palace Bangalore
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Bangalore
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OUTLET EXECUTIVE
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Mar 2005 - Jun 2013
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Bangalore
Handling a team of 2 Jr. Executives and 23 Associates Responsible for The Day to Day 24 Hours Coffee shop operations, reporting to the F & B Manager Brief the staff about the happenings of the hotels Performance Appraisal of the team Meeting long staying guest to find ways to make their stay memorable Evaluating Guest needs with efficient co-ordination from the front office and getting them ready prior to arrival of the guest To ensure prompt, accurate and personalized service to all guests Identifying the guest’s arrival and acknowledging their likes and dislikes, based on preference slips Analyzing on Customer feedback Survey and maintaining the report for the same. Ensure brand standards are met in the most cost effective manner Maintain appearance and cleanliness of all food and beverage equipment, facilities and associates Continuously improve and innovate upon product and services Forecasting the Budget set by the Management by proper co-ordination
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Taj Westend
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May 2004 - Feb 2005
Butler
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Education
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2000 - 2004Christ College - Bangalore
Bachelor degree of Hotel Managment, Hotel Managment -
Seventh Day Adventist bangalore
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