Experience

• 

  Geconex AG

  • Zürich, Switzerland

  • Senior Project Management

    • Jan 2023 - Present
    • Zürich, Switzerland

    Implementation of UKG's time management software: Workforce Dimensions (formerly Kronos). A solution for time tracking, staff scheduling and to support workforce management in companies. Key account logistics - 24'000 users - Swiss labor law - Workforce Dimension implementation: timekeeping, accruals, scheduling, forecasting, compliance and evaluation.

• 

  HSO Business School Switzerland

  • Zürich Altstetten

  • Lecturer (in part-time job)

    • Nov 2017 - Present
    • Zürich Altstetten

    Lecturer at business informatics classes with the topics Problem Solving, Process Management and Service Management. Design of learning content and visualisation. Preparation of new methods (lean, agile, teal) and new standards like ITIL 4.

• 

  SwissCard AECS GmbH

  • Horgen, Zürich, Switzerland

  • Scrum Master (external, temporary)

    • May 2022 - Sep 2022
    • Horgen, Zürich, Switzerland

    As Scrum Master I support 2 remote teams in different value streams.Hybrid support of the agile delivery and development of the internal call agent tool.

• 

  COOP

  • Basel

  • Senior Agiel Coach and Scrum Master

    • Nov 2019 - Apr 2022
    • Basel

    I accompany colleagues in projects in flexibilization with regard to working methodology, process models and goal achievement. As Scrumm Master I support 5 Product Teams with ca. 50 people in efficient Projekt delivery and early value presentation to the customers. At COOP we have set ourselves the goal of making the projects more efficient and using agile methods. As a possible linchpin in the company, I stabilize the exchange of knowledge and experience in the Agile Competence Center.

• 

  Freelancer ICT

  • Zurich, Altstetten

  • Teacher for Vocational Education: Processes-, Service-, and Project Management

    • Mar 2012 - Jul 2020
    • Zurich, Altstetten

    Modules teached: "Service Design & Service Implementation", "Leading Small Projects", and "Business Process Description"

• 

  Wholesale and retail

  • Switzerland
  • Retail
  • 700 & Above Employee

  • Freelancing Management Consultant

    • Mar 2019 - Sep 2019

    Ich habe in der Organisationseinheit IT Betrieb die Leitung unterstützt indem ich die Fach-Teams beim Annehmen der Methode KANBAN trainiert und on-the-job gecoached habe.Im Entwicklungsprojekt für die Eigenentwicklung einer ITSM-Lösung konnte ich die Prozessdokumentation beginnen und habe erste Schritte zur Optimierung der Change Abläufe abgebildet. Alle Stakeholder wurden betreut und einbezogen und der GoLive Termin konnte eingehalten werden.Zur Unterstützung des Projektes habe ich Anforderungen formuliert und erste Qualitätspraktiken im IT-Servicemanagement eingeführt.

  • Freiberuflicher Anforderungsmanager und Prozessberater IT-Systembetrieb

    • Oct 2018 - Feb 2019

    Anforderungs- und Testmanager für neue Servicemanagement Plattform.Erfolgreiche Anforderungsanalyse, Dokumentation der Arbeitsabläufe und Feedbackrunde mit allen Stakeholdern vor Einführung.

• 

  Self-employed

  • Schaffhausen, Switzerland

  • Process-, Change-, Project-, & Training Expert

    • Sep 2016 - Feb 2019
    • Schaffhausen, Switzerland

    In der Prozessentwicklung und Implementierung stehe ich als Mentor bei der jeweiligen Veränderung zur Seite - von der Idee über die Planung bis hin zum Training vor der Implementierung.Bei der Begleitung von Changebeteiligten enstand der Bedarf an neuen Methoden zur Vorbereitung von Menschen auf anstehende Veränderungen - mit Michael Wyrsch habe auf Basis des Entwicklungsspieles @LUDOKI das Spiel zum Change entwickelt. Spielderisch werden nun verschiedene Facetten der persönlichen und organisatorischen Veränderung gelöst, diskutiert und verbessert - bevor die eigentliche Veränderung eintritt.

• 

  Business School for Informatics

  • Zuerich

  • Consultant Product Management ICT Vocational Education

    • Jul 2018 - Sep 2018
    • Zuerich

    Quality Assurance for specific modules.Simplification of documentation.

• 

  Credit Suisse AG

  • Switzerland
  • Banking
  • 700 & Above Employee

  • Senior Process Engineer & Manager, SAFe Agilist

    • Aug 2011 - Aug 2016

    Team building of an agile development team, implementation of scrum events. Development of a quality framework for project management - globally uniform project processes for the simplification and more efficient implementation of IT projects (Solution Delivery Framework). Consulting and support for the introduction of SAFe in the bank IT. Training to become a SAFe Agile and taking on various role training courses for SAFe.

  • Senior Quality Manager IT

    • Nov 2007 - Aug 2011

    Process Framework Engineer.Requirement Engineer for improving process framework.Lead of global project review board.Design & development of future solution delivery framework. Implementation.Quality Manager for the Organization, Quality Management Team Lead.Improvement of CMMI ML3 maturity at solution delivery.Internal Trainer.Internal Assessor.

• 

  corporate quality consulting GmbH

  • Frankfurt am Main und Umgebung, Deutschland

  • Senior Program & Quality Manager

    • Mar 2007 - Oct 2007
    • Frankfurt am Main und Umgebung, Deutschland

    Senior Program Manager at BASEL II project at german bank - credit risk unit. Coaching of employees. Partner management to ensure sustainable delivery. Reporting to the steering committee.

• 

  Sapient

  • Düsseldorf, Darmstadt, München

  • Senior Program Manager

    • Aug 2006 - Feb 2007
    • Düsseldorf, Darmstadt, München

    Project management at Customer Site T-Online, Darmstadt, Web Development Project - personalized website.

• 

  T-Systems

  • Hamburg, Bonn

  • External Project Manager

    • Jul 2004 - Jul 2006
    • Hamburg, Bonn

    IT Infrastructure Project, Bremen;IT Service Due Diligence and Improvement, BonnIT Software Development Project CRM, Bonn