Experience

• 

  Tom Dixon

  • Greater New York City Area

  • Account Manager

    • Aug 2012 - Sep 2014
    • Greater New York City Area

    • Sales and Client Services Management; recruited and supervise a team of 3, manage over 150 dealer, architecture and purchasing agent accounts and drive sales to meet a $4.5mil yearly North American sales target, provide product information to dealer network, supervise order processing and order confirmation, manage customer service matters, complaints or supplier difficulties, establish the South American Market to meet a $1mil yearly sales target, coordinating and distributing marketing materials, general administration and support to dealers, purchasing agents and customers• Dispatch (Order Fulfillment); ensure all payments have been received, prioritize orders to dispatch from available stock, complete daily dispatch paperwork, including communication with warehouse, ensuring any delays are communicated clearly and early to the customer• Finance; Issuing invoices to customers, supervise collection and logging of all pre-payments, preparation and distribution of customer statements, chase overdue payments from credit customers, run bi-weekly reports to reconcile customer ledger accounts, create budget reports, pay vendors, manage office bills, manage payroll for temp staff, and complete expense reports• Logistics Management; maintain a strong relationship with the warehouse, transport companies, and source new companies where appropriate, select appropriate transportation companies for each dispatch, manage stock and transportation for exhibitions and special events• Purchasing & Stock Management; gain a detailed understanding of all TD product sales, issues, packaging etc., in order to judge and quickly resolve any issues that arise, provide support to purchasing teams in London who determine purchasing qtts, evaluating sales and determining inbound stock qtts., receive inbound stock into the system, and conduct annual ad-hoc stock counts

• 

  Autumn Cashmere

  • Client Services

    • Jun 2011 - Aug 2012

    Process orders for all Canada and New England specialty accounts (EDI: A2000)Create profiles for new accounts and update all account contact info Contact accounts with past due balances, and ensure payment from themLiaison between manufacturer (in china), distributor (dell will for Canada accounts), UPS, and the stores. Create RMA's for accounts Forward any credit card and check payments to A/R and submit shipped orders for invoicing Attend trade shows for market meetings and to recruit new accountsMake any necessary changes to orders per customer request and restraintsAnswer customer queries and provide detailed information regarding the clothing and specialty account locations

• 

  Regan Campbll Ward

  • Executive Administrative Assistant

    • Jul 2010 - May 2011

    Assist a SVP and team of 11 people with administrative workSuccessfully organize appointments and meetings between employees and clients Responsible for booking travel: domestic and international Responsible for creating, following up and reconciling expense reportsAssist with Excel, PowerPoint, and Adobe projects

• 

  Diesel USA, INC

  • Kids Wholesale Intern

    • Sep 2009 - May 2010

    Assisted at Trade Shows by helping to place orders and take care of buyer registration Managed day-to-day office activities such as preparing line sheets and assisting over 65 specialty clients Maintained the showroom by merchandising the collection Assisted in the recruitment of clients and customer serviceWas responsible for critiquing in the cancellation and editing of the collection

• 

  Park Billiards

  • Manager, Bartender and PR assistant

    • Aug 2007 - Nov 2009

    Assisted in hiring and managing a staff of 20 people Logged daily cash flows of over $10,000 Mixed and served drinks, attended to guests needs, and closed registerPlaned events, designed flyers, and handled esthetics of website

• 

  Armani Exchange

  • Sales and Cash Representative

    • Feb 2005 - Feb 2008

    Greeted and assisted clients upon their arrival to the store Performed administrative responsibilities such as answering phonesMet a quota of sales of up to $3,000 Handled cashier work during busy store hours

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  Talent Search

  • Volunteer, Mentor

    • Sep 2006 - Dec 2006

    Motivated and encouraged public school students in NYC to continue their education and how to interact with one another. Assisted students with their homework and personal problems they might have.