Bio
Experience
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Kare Design GmbH
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La Paz, Bolivia
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Customer Experience & Growth Strategist | Franchise Shop Manager
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May 2021 - Jan 2024
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La Paz, Bolivia
- Developed and executed data-driven commercial & marketing plans encompassing sales promotions, events, social media campaigns, and strategic networking, leading to increased brand awareness, lead generation, and a 50% sales growth the second year operating.- Empowered and led a high-performing team by providing comprehensive training, direction, and fostering effective team collaboration, ultimately optimizing operational efficiency.- Leveraged market analysis, consumer behavior insights, and trend forecasting to curate and manage a profitable inventory, minimizing stockouts and maximizing return on investment.
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Bolivia
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Results-Oriented Regional Commercial Manager | Budget & Operations
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Oct 2020 - May 2021
-Developed and executed strategic plans that drove in a 5% sales increase that year.- Negotiated and secured long-term mutually beneficial agreements with key accounts (architects and interior designers), driving sustainable revenue growth for each other. - Leveraged market analysis and customer insights to identify and prioritize high-value target accounts.- Developed and executed the opening of Kare Design La Paz Franchise.
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Commercial Shop Manager
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Jan 2019 - Sep 2020
- Executed comprehensive commercial strategies (marketing, sales, service, and processes) that increased sales by 4% and boosted customer satisfaction by 5%.- Led a high-performing sales team, exceeding business objectives.- Conceptualized and implemented customer-centric projects, emphasizing value propositions and driving customer loyalty.- Spearheaded retail visual merchandising initiatives, ensuring brand alignment and an enhanced customer experience.- Maintained efficient inventory management to optimize stock levels.
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Universidad Católica Boliviana San Pablo Regional Cochabamba
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Cochabamba, Bolivia
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Academic Advisor
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Aug 2015 - Jul 2018
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Cochabamba, Bolivia
- Provided comprehensive academic and career guidance to students, helping them define goals and plan their educational and professional journeys.- Assisted students with registration, financial aid applications, and other academic matters.- Collaborated with faculty and staff to create a dynamic learning environment, promoting student success and engagement.
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Education
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2013 - 2018Universidad Católica Boliviana
Bachelor's Degree, Business
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Industry Focus. “Furniture and Home Furnishings Manufacturing”
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