Experience

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  SZI Technologies

  • Kolkata Area, India

  • Sales Manager

    • May 2019 - Present
    • Kolkata Area, India

    Roles & Responsibilities Leading role in identification, screening & on-boarding process of new VOIP related accounts Responsible for all client communications, conflict resolution and compliance on client deliverables and revenuegeneration of 75 lakhs per month on an average related to VOIP processes Initiating & leveraging of relationships and negotiation of agreements in order to acquire new and manage the existing clients Conducting of proactive VOIP sales activities including proactive market segmentation, need assessments, proposal presentations, order negotiations and post-sales service requirements Reviewing through critical thinking of all major deliverables like market analysis, strategic brief, functional specifications & technical specifications to ensure quality standards and client expectations Providing regular two way communication between the client and team to give a strong team representation and set proper client expectations Ensuring full adherence to the pricing process and proactively monitoring inbound traffic to highlight any gaps against target, streaming, irregular traffic patterns and address accordingly Approving of order changes & invoices and responsible for managing customers to ensure timely payment collections for services Working closely with the network/back end team in order to maintain a continuous knowledge of process status so as to identify potential issues and/or opportunities within or related to the account Understanding of company capabilities & services and effectively communicate all offerings to the client and vice versa

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  Idea Cellular Ltd

  • Kolkata Area, India

  • Assistant Manager Sales

    • Dec 2013 - Jan 2019
    • Kolkata Area, India

     Handled GSM distribution business in Kolkata market and responsible for overall sales and distribution management of the assigned area Extracted business through distributors generating up to 75 lakhs (INR) revenue monthly Monitored the optimum primary to secondary to tertiary ratio thus maintaining the minimum stock level in both the channel and market Focused on availability, advantage and awareness of the products thus enhancing the tertiary in the market in co- ordination with Marketing vertical Undertook continuous efforts on site wise working on each KPI in order to achieve LUS reduction and increment in HUS Focused on the unlimited recharges and acquisition which is effectively the future of telecom industry Engrossed in acquiring MNP in order to draw acquisitions from competition Achieved desired UAO and TO (>500) targets in order to increase WOD to help in achieving sustainable growth in tertiary resulting in traffic growth Maintained quality of sales by focusing on 35th day & 65th day VLR Monitored BTS wise SOGA and SONA resulting in overall CMS gain Organized regular training of the channel manpower and retailers about new and existing products Ensured proper ROI of the trade partner so as to align the interest of the channel and company in order to achieve the organizational goals and objectives Organized outdoor activities for promotion of new products and to drive existing products Concentrated on up selling and cross selling of data product and other customized segmented offers

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  Vodafone

  • Aska, Berhampore (Orrisa)

  • Relationship Manager (Sales)

    • Oct 2011 - Feb 2013
    • Aska, Berhampore (Orrisa)

     Handled GSM distribution business in Aska (Odisha) along with its periphery rural market and responsible for overall sales and distribution management for a population of about 7.67 lakhs generating revenue of around 45 lakhs (INR) Monitored and accountable for important KPIs like distribution, overall revenue, data tertiary and acquisitions, gross Acquisitions and quality of sales Enhanced the quality of sales by focusing on T1M, T2M, PAF barring, first recharge and second recharge percentages in order to increase the revenue earning subscribers

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  Reliance Communications

  • Bhubaneshwar Area, India

  • Channel Sales Manager

    • Apr 2008 - Sep 2011
    • Bhubaneshwar Area, India

     Handled CDMA Distribution business in Bhubaneswar urban and responsible for overall sales and distribution management for half of Bhubaneswar city generating revenue of around 40 lakhs (INR) Undertook important KPIs like Data, Gross Acquisitions, UAO, URO, Handsets and Quality of sales Focused on handset upgrades with special attention  Mapped the corporates in order to generate bulk handset deals

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  Coal India Limited

  • Kolkata Area, India

  • MBA Summer Internship

    • Apr 2007 - May 2007
    • Kolkata Area, India

    Creation of Equipment Monitoring System, Personnel Information System, Production Monitoring System, Project Monitoring System which will furnish necessary reports about various queries of the above departments as and when required so as to help the management for important decision making.

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  Metro Railway, Kolkata

  • Kolkata Area, India

  • B.Tech Summer Internship

    • May 2005 - May 2005
    • Kolkata Area, India

     POH practices of metro coaches. Operation and maintenance of metro coaches Air conditioning & ventilation system Power supply, third rail, escalation & lift maintenance