Experience

• 

  GOWell

  • Dubai, United Arab Emirates

  • Admin Specialist

    • Aug 2021 - Present
    • Dubai, United Arab Emirates

• 

  Print Central Dubai

  • Account Executive

    • May 2014 - Sep 2020

    Responsible to the Managing Director.Handled all the requirements of top-tier management clients, including coordinating with both operations and estimating teams to ensure that cost proposals, samples, and final printed material requirements are submitted on-time.Coordinated with the design and production teams in preparing technical responses to the comments raised by the clients, in the aspect of design, cost, and specifications.Coordinated with the operations department on the approved samples and mock-ups submitted for mass production.Handled new enquires received by telephone and thru the Company’s website.Act as Sales Coordinator to the Sales team. Provided full support and relevant requirements to Sales team.Act as reliever to Sales team and Receptionist when one is on vacation leave.

• 

  Tanfeeth

  • United Arab Emirates

  • CRM Associate

    • Aug 2013 - Mar 2014
    • United Arab Emirates

    Handled customer service requests received from different ENBD branches and call-center for account opening related issues, mobile banking services and online banking. These includes the following: 1) Checking and correction of misspelt name, incorrect contact details and salutation, account segment/package types2) Checking and correction of Incorrect RM and account source code3) Issuance of initial Cheque Book request4) Activation of account signature not captured by the system5) Activation and deletion of account in mobile banking services6) Enquiry, enrolment, and password re-setting of account in internet banking services.Handled miscellaneous services such as updating of contact details, passport/trade license details, upgrade/downgrade of account segment/package, audit report and standing order status inquiry, removal of special characters in account name prior to debit/credit card renewal, account activation from dormant status, system flagging and account opening of all office accounts.Handled mobile banking services and online banking requests for Emirates Islamic Bank customers, ensuring that all service requests are attended within TAT.Prepared the daily report on unaccounted applications for account opening and the weekly report of resolved service requests.

• 

  Bank of the Philippine Islands (BPI)

  • Philippines

  • Customer Service Representative

    • Oct 2004 - Apr 2009
    • Philippines

    Handled all over-the-counter transactions such as cash/check deposits, withdrawals, encashment, and miscellaneous disbursements.Handled all types of account opening, payroll, savings, and current accounts for both individual/corporate Clients.Introduce and educate the client to the newest services available in alternative channels.

• 

  SM Supermalls

  • Philippines

  • Treasury Assistant

    • Mar 2002 - Sep 2004
    • Philippines

    Handled the Store’s Loose Change Fund and ATM Fund.In-charge in balancing the store’s daily sales, this involves actual cash count of all the remits of all the cashiers in the department store. Prepared the daily sales report for submission and approval of the Treasury Manager.