Experience

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  My Utilities

  • Dallas, Texas, United States

  • Order Processing Coordinator

    • Mar 2023 - Present
    • Dallas, Texas, United States

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  State Farm

  • Claims Adjuster

    • Nov 2022 - Mar 2023

    Educated and informed the insured on their policy and the claims process, personally yielding higher customer service than targeted by company goalsOrganized and prioritized time sensitive projects and claims, including total loss vehicle claims and catastrophe claims

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  Target Optical

  • Dallas, Texas, United States

  • Optician

    • Jan 2019 - Mar 2020
    • Dallas, Texas, United States

    • Verbally communicate effectively with each patient, face to face or over the phone, about the differences between each product so they better understand their purchase• Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification• Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription

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  Sam's Club

  • Dallas/Fort Worth Area

  • Optician

    • Jun 2016 - Jul 2018
    • Dallas/Fort Worth Area

    As an optician, I help educate patients about their lens options for their glasses. In doing so, we engage in conversation with each patients to see what fits their everyday needs.• Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping• Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements• Recommend specific lenses, lens coatings, and frames to suit client needs and help them in selecting a frame well suited for their face shape• Measure clients' bridge and eye size, temple length, pupillary distance, and optical centers of eyes

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  Bishop Dunne Catholic School

  • Dallas/Fort Worth Area

  • Technology Assistant

    • Jun 2009 - Aug 2013
    • Dallas/Fort Worth Area

    Helped the Director of Technology with networking problems, computer updates, taught faculty how to work new computer and phone systems, and any other little errand.• Oversee the daily performance of computer systems.• Answer user inquiries regarding computer software or hardware operation to resolve problems.• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.• Develop training materials and procedures, or train users in the proper use of hardware or software.