Experience

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  Global Remote Integrated Access Solutions

  • Chennai

  • IT Head

    • Oct 2018 - Present
    • Chennai

    • Oversee all technology operations and evaluate them according to established goals also implemented the ERP software in Middle East.• Devise and establish IT policies and systems to support the implementation of strategies set by upper management • Analyze the business requirements of all departments to determine their technology needs • Purchase efficient and cost effective technological equipment and software • Inspect the use of technological equipment and software to ensure functionality and efficiency • identify the need for upgrades, configurations or new systems and report to upper management • Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance • Control budget and report on expenditure • Assist in building relationships with vendors and creating cost-efficient contracts

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  Vlead Services

  • Chennai

  • MIS Manager

    • Jun 2013 - Present
    • Chennai

    • Development of MIS reports using Microsoft Excel or other business intelligence tools• Preparation of Executive Summary report. • Preparation of Dashboard Reports giving fair picture of Project wise profitability• Development of month wise comparative statements w.r.t adjacent months • Development of comparative statement of budgeted i.e., projected expenses and actual • Development of MIS reports on debtors, creditors and other statements for analysis of the profitability position.• Preparation of projected expense sheets for the next period say month • Preparation of budgets for project wise as well as group wise• Identify process bottlenecks and build new solutions.• Develop procedures and standards to enhance on-going business projects• Co-ordinate with different track –leads to Collect and consolidate data• Sending the invoice to the client and keep track of Account Receivable• Maintaining the Inventory control of the whole company.

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  SAIBALA ENTERPRISES PRIVATE LIMITED

  • IT Manager

    • Mar 2013 - Present

     Managed Assembling, Troubleshooting and Network Administration for a network of 20 computers. Handled troubleshooting for non-bootable computers to ensure their optimum performance. Conducted training programs for end users as well as resolving technical queries.

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  Cybernet Slash support

  • Real Networks & Rhapsody

    • Jan 2006 - Mar 2013

    From Feb’06 to Mar'13, Working with CSS CORP. Joined as Application Engineer, now Resigned as Senior Support Executive • Provided support for Windows XP and Vista operating systems• Worked with WDRM (Windows DRM and operating systems files in XP and Vista)• Worked With Helix DRM• Providing Escalation support for customers like Real Networks• Report generation for the Dsat and Csat analysis• Worked on Client report generation• Involved in reproducing the customer side issues and finding appropriate trouble shooting steps for the issues• Working on Root cause analysis• Regular VA on Helix DRM • Marinating the Helix DRM and marinating records of the periodic updates • Generating reports and creating steps of solutions for various tracks media player functions based on Linux, Windows and Macintosh• Trouble shooting and find solution for the problems found in software are sent by end users through E – mail and chat.• Solutions for the problems will be sent to the customers through out the world immediately and within the stipulated time.Achievement: Pillar of the Company Award received for the year 2009 - 10  Received Top Performer Award for the year

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  Colgate Palmolive

  • Implementationer

    • Nov 2003 - Jan 2006

     Conducting training programs for end users as well as resolving technical queries. Overseeing the up gradation of software at all Stockists. Managing restoration of Data from corrupted hard discs.  Manual prepared for users to work with the software.Achievement: Developed in-house software application called “INFORMATION MANAGEMENT SYSTEM” – (The Data Roadmap Application)Roadmap contains information about Information, and about Information Systems used in CP. Roadmap contains so-called "meta-data”. Currently Roadmap stores two types of information: Application, and Business Portfolio. Roadmap generates information from "live" data in Sql server database.• Platform : VB.NET & MS Sql Server under Windows2000 Server• Source Control : Microsoft Visual Source Safe 6.0• Tasks : o Screen Design (Using MS Visual Studio .NET IDE)o Database Objects Creation(Views & Stored Procedures)o Generated all the required dataset schemas o Designing & Coding Managing the installation of in-house software across a network of 400 Stockists in Tamil Nadu – Creation of Backend, installation, testing the software workings, creation of queries using C++ and Linux Operating System, required by the stockists other than the standard format and recovering the data from database.

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  Emmanuel Computers

  • Systems Administrator

    • Jan 2001 - Nov 2003

     Managed Assembling, Troubleshooting and Network Administration for a network of 20 computers. Handled troubleshooting for non-bootable computers to ensure their optimum performance. Conducted training programs for end users as well as resolving technical queries.