Experience

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  Survey Sampling International

  • United States
  • Market Research
  • 700 & Above Employee

  • Client Delivery Consultant

    • Apr 2016 - Present

  • Project Manager II

    • 2010 - Mar 2016

    o Provided pre-sales support by responding in a consultative manner to clients’ questions regarding products, pricing and solutionso Prepared proposals across all product sets including feasibility and pricing. Deliver quotes to clients.o Lead the planning and implementation of projecto Established and maintains a usable and well-communicated schedule for all phases of a project.o Defined project tasks and resource requirementso Defined the projects’ objectives and oversee quality control throughout its life cycleo Planned and scheduled project timelineso Project evaluations and assessment of results where project control is in jeopardy, create contingency plans with appropriate input from the Account manager and implement a revised project schedule, scope or budget in a timely manner.o Communicated progress, risks, expectations, time lines, milestones and other key project metrics to clients

  • Quality Assurance Supervisor/ Project Management Supervisor

    • Apr 2007 - Nov 2010

    QA Supervisoro Handled Approval monitoring for new interviewerso Facilitated client monitoringo Monitored interviewers based on quality management systems o Administered performance management with the interviewers by diagnosing improvement opportunities, provided feedback, coaching and various QA training to ensure high quality result surveys.o Performed quality checks, developed and reviewed performance reports, identified areas to improve, and implemented measures to improve performance levels and meet objectives.o Reviewed and checks work of interviewers to assure accuracy of datao Answered queries from the panelists re the surveyso Reported directly to the QA Team leadProject Management Supervisor o GfK - NOP Project Management & Supervision - Quancept Environmento Handled and managed phone based projects( ensured that the actual specs is in line with that of the client’s expectations)o Assigned interviewers to projects based on their production rateo Planned, prepared and devised work schedules according to workloado Sent out Production reports to clientso Interacted with the clients and other shops for new project instructions, updates and other issueso Coordinated execution and implementation of the best project management practices to fulfill client expectations and deliver the best quality results for every project in field.o Performed advanced supervisory duties, including reviewing work performance, motivating agents to work more effectively, identifying problems with performance and solutions to those problems, determining training needs to improve performance, initiating informal measures to correct misconduct or making recommendations for formal disciplineo Managed & monitored actual project specs to match or exceed budgeted rateso Trained for TNS Project Management &Supervision - Quancept Environment

  • Market Researcher

    • 2003 - Apr 2007

    o Collected answers to questions from US consumers and professionals via telephone on topics such as concept testing, satisfaction measurement, market segmentation, and product development for industries as telecommunications, retail, health care, and high technology (basis for market research).o Conducted telephone surveys for special projects using the Quancept Environmento Conducted business to consumer (B2C surveys) projects using the W.I.R.E platform

• 

  Quantum Prosys and Solutions Int’l Inc.

  • Financial Analyst/ Economics Administrative Consultant

    • Oct 2012 - Nov 2014

    o Evaluation, monitoring and forecasting of Business Economic Plan for the Year which includes fixed costs, project planning, equipment deployment and other financial operating variables.o Review and administration of company accounts o Performed and monitored project performance analysis, monthly operating expenses for proper book entries and identify issues.o Managed bank deposits –income and expense reconciliationo Managed account payables and receivables as per Financial Databaseo Monitored and Administered Statutory Obligations and payableso Monitored and Administered Issues on Client/Project Accountso Conducted assessment for proper compliance of the Technical Accounting Policy in terms of Operational Impact and Business Resilienceo Assisted in various Continuous Improvement Processes and Undertakings relating to Economics, Accounting as well as Business Constancy

• 

  BM Construction and General Services

  • Account Executive/ Administration

    • Jun 2000 - May 2002

    o Performed dual role: serving as a bookkeeper and performing administrative functionso Managed the day-to-day operations of the officeo Planned and scheduled meeting and appointmentso Performed general office duties and administrative taskso Helped key executives make consistent decisions by advising them of historical precedents; serving as liaison between them and the president.o Participated in establishing and coordinating the implementation of company administrative policieso Assist with budget preparationso Provided accounting support to accounts departmento Completed payroll functions in order to ensure that staff are paid in an accurate and timely mannero Managed bank deposit and cash disbursement activitieso Managed check payment postingso Processed bills for paymentso Recorded business transactions and key daily worksheets to the general ledger systemo Maintained accounting records o Reported directly to the General Manager

• 

  Pacific Traders and Manufacturing Corporation

  • Accounting Clerk

    • Feb 1999 - Jun 2000

    o Maintained up to date billing systemo Generated and sent out invoiceso Performed account reconciliationso Monitored customer account details for non -payments, delayed payments and other irregularitieso Generated age analysiso Maintained updated AR customer files and recordso Handled cash receipts and paymentso Handled bank and cash entrieso Posted and reconciled customer payments to general ledgerso Reconciled bank accounts to ensure that all payments are accounted for and properly postedo Prepared reconciliation reportso Maintained subsidiary accounts by reconciling balances and preparing journal entries to ensure account accuracy by reconciling transactions, investigating and resolving discrepancies and following accounting policies and procedureso Generated financial statements and reports detailing accounts receivable statuso Provided administrative support in order to ensure effective and efficient office operationso Collected revenue by reminding delinquent accounts; notifying customers of insufficient payments.o Completed payroll functions in order to ensure that staff are paid in an accurate and timely mannero Reported directly to the Chief Accountant