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Ms. April Fauls is a seasoned HR professional with extensive experience in performance management, team building, and employee relations. She holds a Master's degree in Human Resources Management and Services from Argosy University Los Angeles and a Professional in Human Resources (PHR) certification from HRCI. With a strong background in recruiting, onboarding, and customer service, April has worked in various industries, including retail and hospitality.

Credentials

  • Human Resources Certification
    Univeristy of California, Irvine
    Jan, 2000
    - May, 2026
  • Professional in Human Resources, PHR
    HRCI

Experience

    • Retired Human Resources Professional
      • Apr 2015 - Present
  • Uber
    • Palm Springs, California, United States
    • Driver
      • Apr 2019 - Oct 2019
      • Palm Springs, California, United States

      Part Time Freelance Driver for Uber. Provided auto transport in and around Palm Springs, CA area.

    • Senior HR Business Partner
      • Jul 2013 - Apr 2015
    • HR Generalist
      • Nov 2011 - Jun 2013
      • Orange County, California Area
    • DHRM Adminstrative Assistant
      • Apr 2010 - Nov 2011

      Support to 4 District Human Resources Managers, 41 stores and their Associate Support Department Supervisors. Responsible for implementation and direction of all Field Human Resources Initiatives. Organize and implement district training for 23 stores.

    • Field Human Resources Manager
      • Feb 2008 - Apr 2010

      * Responsible for the execution of all HR initiatives in the areas of organization effectiveness, staffing, learning, performance management, associate relations and HR communications for 4-6 store district with over 500 hourly employees and 15 salaried managers with planned sales exceeding $100M. Partner with District HR Manager and district team to provide support, guidance and HR consultation. Work with DM to support execution of HR programs and processes and with strategic plans for district to drive business results. Analyze reports to evaluate HR operations for assigned stores. * Reduced total attrition by 42.5% from last year with voluntary turnover to 13%, involuntary turnover to 10% and total turnover to 40%. Exceed sales plan by 2% and profit plan by 6%. Zero EEO charges.* Responsible for communicating HR initiatives and programs to store management teams. Provide partnership and review on all terminations and demotions. Responsible for conducting investigations for hourly associates.

    • Human Resources Manager
      • Sep 2006 - Jan 2008

      * Sole HR professional for single store location, responsible for all human resource activities including staffing forecasting & planning; continuous recruiting & hiring; new hire orientation & training; employee relations; affirmative action planning; performance management, development & rewards; progressive discipline & conflict resolution; and benefits administration.* Reduced turnover by 30%, increased 401K participation to 75% storewide; increased training execution to 100% annually; and maintained 100% compliance with all safety and legal regulations. Interpreted and implemented company policy at the store level, acted as resource on policy related concerns, and worked with district management team to resolve escalated issues.

    • Human Resources Manager
      • 2003 - 2006

      * Sole HR professional responsible for all human resource activities including staffing forecasting & planning; continuous recruiting & hiring; new hire orientation & training; employee relations; affirmative action planning; performance management, development & reward...

    • Tourism Assistant
      • Oct 2001 - Sep 2003

      Support to Tourism Director and 3 Sales Managers. Responsible for attracting and driving tourism to the Orange County Market through partnerships and events with local hotels and restaurants in the community.

Education

  • 2012 - 2013
    Argosy University Los Angeles
  • 2010 - 2010
    Brandman University
  • 2000 - 2002
    UC Irvine
  • 1981 - 1985
    University of Nevada-Las Vegas
  • Glendora H.S.

Suggested Services

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Industry Focus. “Human Resources”

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